Employability Skills
Business Communications
Business Letter
Quizlet Vocabulary Terms
100

When do you use employability skills?

When trying to get a job or in the workplace

100

What are the 4 types of business communications?

Upward,Downward,Lateral, and External

100

What is the inside address?

The recipients address

100

What is a Business letter?

A business letter is a letter from one company to another, or such organizations and their customers, clients, or other external parties.

200

What is punctuality?

The fact or quality of being on time

200

What is Lateral communication?

Sharing of information between people within a community or your peers

200

What is the salutation?

The greeting of the letter

200

What is intrapersonal communication?

Communication with oneself or self-to-self communication

300

What are 3 key principals of professionalism?

Responsibility, Respect, Integrity, Honesty, etc.

300

What type of communication do you use to communicate with your boss?

Upward communication

300

What comes after the heading?

the return address

300

What is nonverbal communication?

Communicating using eye contact,body language, and hand signals

400

Why are employability skills important?

They can determine if you get a job in the future

400

When do you use external communication?

When exchanging information with someone outside of your workplace (customers,suppliers,etc.)

400

What is the difference between the return address and the inside address?

Inside address is the address of the person you are sending it too and the return address is the address of the person sending the letter

400

What are the 6 things that should be included in a business letter?

Salutation, inside address, return address, heading, body, and closing

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