When do you use employability skills?
When trying to get a job or in the workplace
What are the 4 types of business communications?
Upward,Downward,Lateral, and External
What is the inside address?
The recipients address
What is a Business letter?
A business letter is a letter from one company to another, or such organizations and their customers, clients, or other external parties.
What is punctuality?
The fact or quality of being on time
What is Lateral communication?
Sharing of information between people within a community or your peers
What is the salutation?
The greeting of the letter
What is intrapersonal communication?
Communication with oneself or self-to-self communication
What are 3 key principals of professionalism?
Responsibility, Respect, Integrity, Honesty, etc.
What type of communication do you use to communicate with your boss?
Upward communication
What comes after the heading?
the return address
What is nonverbal communication?
Communicating using eye contact,body language, and hand signals
Why are employability skills important?
They can determine if you get a job in the future
When do you use external communication?
When exchanging information with someone outside of your workplace (customers,suppliers,etc.)
What is the difference between the return address and the inside address?
Inside address is the address of the person you are sending it too and the return address is the address of the person sending the letter
What are the 6 things that should be included in a business letter?
Salutation, inside address, return address, heading, body, and closing