Higher Touches
After a guest receives there food when is the best time to check if they are enjoying there dish or would like anything els?
The best time would be 2 minutes or 2 bites after receiving there food.
What are the approved hairstyles for those with hair longer than their shoulders?
Tied back, bun, segmented ponytail, etc
What item is given with pasta dishes that include fettuccine, linguine, angel hair and spaghetti?
A pasta spoon should be placed underneath the pasta at the 7 o'clock position.
How many of each sugar need to be in each caddy?
6 of each sugar
What are our two different wine pours that we offer?
Traditional pour- 6.5oz
Glass and a half- 9.0oz
Give your best full greet with all the required components.
Name (optional) our 2 fish specials, soups of the day and offer to take beverage order.
What color socks and undershirt must you be wearing?
Black unless you cannot see them.
No ankles showing.
What is offered with pastas and salads?
For salads we offer ground pepper
For pastas we offer parmesan cheese
What getting rid of excess bread at the end of the night, what do we do?
We donate it in the donation bags located in dry storage. Once the bags are full, we bring them into the freezer.
What should you do if a guest says they are to full or do not like cheesecake?
If a guest is to full offer the menu with the check or offer to get them some cheesecake to go. If they do not like cheesecake don't forget to mention our selection of cakes and ice cream desserts we offer.
What item is given for messy food and when?
Moist towelettes are given 2/3 in after a guest is given there food
What items are included in a full uniform?
Full uniform includes Sever book, wine key, lighter and bank.
Name all chicken dishes avalible in lunch portions.
Spicy Cashew chicken, Orange chicken, chicken piccata, chicken romano
What's the new name for a Monkey Dish and Bullets?
Butter dishes and ramekins.
Tourguide a guest towards a dessert based on the alcoholic beverage they've consumed. Example- CCF Cab
Chocolate mousse cheesecake
What is our purpose statement?
To nurture bodies, minds, hearts and spirits
How big can your earrings be?
No larger than the size of a dime.
Name common food allergens and what dishes they may be found in.
Peanut, Treenut, Egg, Shellfish, Fish, Milk
What utensils go in a roll of silverware?
2 forks, 1 knife, 1 tasting spoon
Your guest has a nut allergy. Can they have the Dulce de Leche Caramel Cheesecake?
Yes! We will memo in the allergy and not top of the cheesecake with the almond brickle
What is our Mission Statement?
To create an environment where absolute guest satisfaction is our highest priority.
What button do you have to have your shirts buttoned to and how many pockets can your shirt have?
You can only have your top button undone.
One or no pockets.
Name and describe both off menu fish specials
Thai glazed salmon- pan seared salmon on a bed of white or brown rice with a coconut cashew curry sauce
Salmon in lemon sauce- fresh salmon in a lemon sauce with mushrooms and capers pared with broccoli and mashed potatos
At the end of the night, what are two extra steps every employee including us DTs in shift lead sections must do?
salt, peppers, and booths
Give your best dessert presentation with all required components.
Including our featured cheesecake, seasonal cheesecake and your personal favorite along with offering coffee, tea or espresso.