Yes, we can help you with that!
Do we service for?
That's not my department
Home is where the _____ is
"Let me check my system"
100

An animal sometimes called a "masked bandit". 

What is a raccoon?

100

This is a water vehicle we cannot service. 

What is a boat? 

100

A specialist who conducts an inspection. 

What is a WSC? 

100

___________ protect the building from the elements by deflecting rain & snow away from the walls. This prevents water from seeping into the building.

What are eaves?

100

All of your calls should begin with creating this. 

What is a case? 

200

A little guy with 8 legs. 

What is a spider? 

200

A large reptile often found in Florida and swampy lands. 

What is an Alligator?

200

The Lead RCR for the Southeast team. 

Who is Kevin Turner?

200

__________ is a long, horizontal board that runs along the lower edge of a roof, behind the gutters, and connects to the roof rafters.

What is a Fascia (or fascia board)?

200

This is the most important thing to check on the case before proceeding with your customer. 

What are zip code details? 

300

Another name for a wild pig. 

What is a javelina? 

300

A small, blood sucking insect often found in people's bedrooms. 

what is a bedbug?

300

Name someone in HR. 

Who is: Rebecca Dye, Kenberly Martin, Tori Lee McDaniels, Keshini Kumar, Rachel Shell, Abby Knauss

300

__________ is an unfinished space under the home. 

What is a crawlspace? 

300

The transcript and recording are attached to this. 

What is a Voice call? (VC)

400

A 1993 movie starring Bill Murray reliving the same day over and over derives its name from this furry critter. 

What is a groundhog? 

400

A western state where we have no current corporate operations. 

Where is California? 

400

The Regional Sales Manager of the Midwest? 

Who is Vincent Haiss? 

400

___________ are usually found underneath the roof's eaves or porch roofs.

What is a soffit? 

400

The WSC needs us to create this in order to send the customer a quote. 

What is an opportunity? 

500


What is a shrew? 

500

A seafaring bird, often found within 15 miles of dry land. 

What is a seagull? 

500

The VP of Trutech Operations. 

Who is Mark Blonski? 

500

________ are designed to regulate temperature, prevent heat buildup and reduce moisture in the attic area.

What is a Gable Vent?

500

This is what webleads become when they are entered into the system initially. 

What is a lead? 

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