Key Functions of Management
What are the 5 Key Functions of Management?
Planning, Leading, Organizing, Controlling & Staffing
____ is the framework, typically hierarchical, within which an organization arranges its lines of authority and communications, and allocates rights and duties.
Organizational Structure
The tasks and responsibilities of a job are listed in a _____.
Job Description
The __________ focuses on today and what the organization does to achieve it.
Mission Statement
One of the four P's of marketing; refers to where the product is sold and delivered to customers
Place
To be effective leaders, managers must be able to influence others’ ______
Behavior
What type of organizational structure has a very distinct hierarchy in place, with many layers of employees between the lowest level of staff and the upper echelons of management?
Tall
____ a study of the tasks required to do a job well.
Job Analysis
The __________ focuses on tomorrow and what the organization wants to become.
Vision Statement
Identified groups of consumers most likely to purchase your product or service
Target Market
The ability to influence others to behave in a particular way is called ______
Power
What type of organizational structure has company’s hierarchy more spread out, with few layers of employees between the lowest level of staff and the upper management?
Flat
The skills, knowledge, and abilities a person must have to fill a job are spelled out in a ____.
Job Specification
_____ statement questions look like:
Mission
Process of communicating with potential customers to promote a product or service
Advertising
______ begins by anticipating potential problems or opportunities the organization may encounter.
Planning
In which type of organizational structure do lower levels of management have more autonomy and thus more flexibility to respond to changes in the competitive environment.
Flat
_____ are the interpersonal skills managers use to accomplish goals through the use of human resources.
Human Relations Skills
Name the company.
Mission: To accelerate the world’s transition to sustainable energy.
Vision: To create the most compelling car company of the 21st century by driving the world’s transition to electric vehicles.
Tesla
Process of gathering and analyzing information about customers' needs and preferences.
Market Research
Identify THREE of the five primary sources, or bases, of power:
Legitimate, Reward, Coercive, Expert and Referent.
_____ is a system or organization in which people or groups are ranked one above the other according to status or authority.
Hierarchy
_____ is the focus on an organization's most valuable asset: its employees.
Human Recourse Management
Name the company.
Mission: We strive to offer our customers the lowest possible prices, the best available selection, and the utmost convenience.
Vision: To be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online.
Amazon
Efforts made by a company to shape the way audiences perceive the company; how a brand is seen by the public (public image) can have an effect of the brand's actions
Public Relations