12 Steps
Welcome to CNR my name is…
What is step 1
Suite of 6 standard safety features across Nissan line
What is Safety Shield 360
Phone call email text video…
What is 4 points of sales process
Give to receive
What is Law of reciprocity
KBB ICO with customer…
Step 3
During “blank” introduce service advisor
what is service walk
Trim level to get tan leather in Sentra
What is SV Premium
do this first when receiving a lead
What is read the lead
We must all repeat the same event each month
Law of consistency
Offer sheet…
What is step 8
Paper work needed to get any service work done after point of sale
What is WeOwe
Feature that lets car drive with no hands on wheel
What is ProPilot 2.0
What is the most important part of a email?
Subject line
What everyone else does
Law of consensus
Complete customer and vehicle info in CRM
What is Step 7
Color of folder for CPO deal
What is Red
App that customers use to communicate with car
What is MyNissan App
After getting an reservation you must then?
What is get it confirmed
Sending some one to take a turn
Law of Authority
Step 11
what is log your efforts
14 days after sale
What is survey drop or survey in inbox
Wavelength system used for rear automatic breaking day feature
What is sonar
There’s not many left at this price
Law of scarcity