Student Behaviours
A student keeps coming in late and doesn't shower, what do you say/do?
At the beginning of each class make sure everyone is taking showers, remind them to shower when they come in or the can't go in the water, get your DS's if there's any problems.
A parent wants to talk to you at the beginning of class, it doesn't seem like a long conversation, something quick that they can mention between the walk from the 2A circle to the lifejackets, what can we tell them?
That we'd like to speak with them on whatever they want to talk about as we walk to the lifejackets and while the kids get their lifejackets on. Any longer conversations than that can wait till the end of the class, or they can speak with your DS.
You've asked a friend on staff to help you while teaching, and you both focus on the skills and kids and bounce fun ideas off each other with the kids and make a fun class together without talking to each other about non-relevant work stuff. Is this a good dynamic with other staff while teaching?
100% PERFECT 10/10 WOULD REQUEST AGAIN. Please and thank you we love this
Are you always guaranteed an AA or a float staff to help you?
NOPE! We do what we can, but sometimes the lesson block needs help in other places. That doesn't mean that we ignore the class that needs help
Your Splash 3's are doing jumps in the deep end, you're watching the kids jump one at a time, and while one has jumped in the water, the next kid in line jumps very close to on top of the child who just jumped in the water. What do you do?
Make sure both children are safe and not hurt, and speak with the kid who jumped too early letting them know it's not safe to do that too early. If the behavior continues get them to sit out
A parent wants to know about the drop in swimming schedule, and if their kids can come in for swims. Their is is 6 years old, in Splash 2B. What do we tell them?
We can show them the drop in swim schedule, and about our admission policy, which states a child 13 years and younger must be accompanied by someone 14+ or able to pass the facility swim test.
Bonus: What is the deep end test for lane swim vs public swim?
Another staff wants to switch shifts with you, and you said you'd let them know after the lesson block but they keep pestering you, what can you tell them?
Politely remind them you'll let them know after your shift, if it becomes a problem tell your DS.
Should you as an AA/Float just hang around beside the first aid desk not doing anything, or just in the pool office hanging around?
Nope! There's always something to be done, go around the pool deck, check on staff, grab people equipment, help support staff in the water, clean the deck of equipment/debris.
The time goes by quicker if you're doing something
2 kids in your class seem to be continuously splashing each other, and kicking water really fast at each other, it's starting to effect the class and the kids being able to listen to you. How can you help the kids?
Separate them on opposite sides of the class/turn order. Ask them one at a time what's up, and that splashing and kicking near one another gets too much for everyone and if they can please stop. If they don't, we can do time out's or talk to the parents if necessary
A parent wants to talk to at halfways, this is the 3rd time their kid is in the same class and they keep failing. They are upset and want to know what is going on. The kid is in Splash 3 and is scared of the deep end
Explain slowly the things that the child is unable or unwilling to do. Offer them to let them watch the class to see specifically what is and isn't being done to meet Splash 3 skills and what is in the next level, and let them know that if the child passes and are put in the Splash 4 class in the deep end, it is unsafe for the child and the other students.
You overhear a staff member being made fun of/a rumour starting and it's mean. What can you do in this situation?
Don't feed into the rumours, tell your DS and Braeden & Allison about it. There may be disciplinary actions taken if behaviors continue, the City does not tolerate bullying and disrespect
As an AA, without your instructors, can you watch a class by yourself alone?
Nope
One of your kids has pretty significant physical, mental or emotional needs that can require an integration worker. Where can you find the paperwork so a parent can ask for an integration worker? With or without an integration worker, what are YOU, the instructor STILL doing with the kid in your class?
In the back office, we can find paperwork that asks integration support for a staff member, as well as a parent or another guardian 14+ can also act as a support for the child if they can get a police check done. You as the instructor are still teaching the kid to the best of your ability, have conversations with the parent to see what they would like out of the class.
You've had to miss 3 weeks this session for whatever reasons. A parent comes up to you and is upset that it hasn't been 1 instructor this whole time. What can you tell them about how many days you're allowed to miss, and about consistency?
An instructor is allowed to miss 2 days of a session, any more and there is obviously something going on. You have OF COURSE gotten consistent fill ins (to the best of your ability) and have been sending lesson plans to the fill in and the fill in has of course filled things out on the skill sheet. So things have been consistent as possible, and that's what you tell the parent
You witness a staff doing something that they shouldn't be doing on the premises, or in the changerooms or locker rooms. If you think they shouldn't be doing it on the property what should be done?
If you see a staff member doing something, let them know in a nice way to not do bad behaviors, and tell your DS. If you prefer yourself to not get involved, tell your DS or Braeden/Allison directly
If you don't have a class but are helping out, should you have an aid on you?
YES!!!!
One of your kids has been hitting you/other kids in the class. It was once or twice, but now it seems to happen every week. How do you approach the kid to talk about it/what else has to be done?
Ask the child why they're doing those behaviors, and for them to stop. Write down the incidents and write behavior reports about what has been happening and what you've been doing. Put the kid in time out if the behaviors continue with no changes. Speak to your DS about what is happening during the class, not after so we can deal with it. Speak with the parent about what has been happening, and follow up. If behavior continues or worsens, we write more behavior reports and if it continues we escalate.