Pass or Fail
Thank you for verifying the last and first name of the client
Pass
Thank you for verifying the first name and last name (or first and last name/vice versa) of your member/enrollee
Different name given than what is showing on the pop up
Are you calling on behalf of someone (agency)?
Which fast-food company piloted a chicken-flavored nail polish?
KFC
What is the singular word for spaghetti?
Spaghetto
What is considered by musicians to be the hardest instrument to play?
French Horn
Could you please give me your email address?
Fail - Could you please provide your email address?
First name and Last name on pop up matches with callers name.
I see your information came through / I have all your information here / No need to verify any additional information / Thank you for verifying all your information.
Cartoonist Gary Larson illustrated a satirical comic about a made-up phobia called anatidaephobia. What is anatidaephobia?
Fear that a duck may be watching you.
In which sport are barani, rudolph, and randolph all techniques?
Trampolining
What animal was successfully trained to tell the difference between Monet and Picasso?
Pigeon
I see their information in Jarvis
Found them in Jarvis
I see them in Jarvis
Can I please have your email address?
Could you please provide your email address?
Provide is missing
The Night Watch’s cloaks from Game of Thrones were made from what?
Ikea rugs
How many times was Elizabeth Taylor married?
8
What was the profession of the person who created cotton candy?
A Dentist
Did you receive permission to contact today?
Fail - Since we are doing a Medicare/Medicaid verification, when did you get permission to contact?
“Since you are calling in for someone"
“Since you are calling on behalf of someone"
Behalf is missing
What was the first food eaten in space?
Applesauce
In “Star Wars,” who built C-3P0?
Anakin Skywalker
One ostrich egg is equal in volume to roughly how many chicken eggs?
2 dozen chicken eggs
Thank you for providing their information. (contact for agent's info that was put in)
Thank you for providing the agent’s/agency's information.
Agent verification - without screen pop
“I do not see that the rest of your information came through.”
“May I have your”: Requirement: 1 of the following: • AID-Agent ID • WID-Writing ID • PID-Party ID • TID-Tax ID
What do eggplants grow on?
Trees
What do Tom Hanks, Michael Keaton, Ellen DeGeneres, and Owen Wilson all have in common?
Voiced Pixar characters
What is the school’s mascot in “High School Musical”?
Wild Cats