Abuse
Conduct by a custodian intentionally or recklessly causing, by physical contact, physical injury or serious or protracted impairment of the physical, mental, or emotional condition of the person receiving services, or causing the likelihood of such injury or impairment.
Physical Abuse
______ is a complete blockage of the airway.
Choking
Your first phone call in a true emergency situation, especially when it is medical or fire related should be to your supervisor.
FALSE
In any situation that involves the health and safety of the people we support or our staff, we should always call emergency services (911) before reaching out to a supervisor or the families. During fires, it is important to remember that while we are the first responders, we are not firemen and we may waste time by not calling 911 first.
This government agency was founded to create on consistent and centralized system for reporting incidents
Justice Center
__________ __________ is the Compliance Officer for Heaven’s Hands
Kimberlyn James
Physical, Sexual, Psychological, Inappropriate Use of Restraints, Aversive Conditioning, Obstruction of Reports, Unlawful use or admin. of a controlled substance, and Neglect. These all fall under what category of abuse?
Reportable Incidents: Abuse/Neglect
We provide ______ so each person receiving services (PRS) can decide what services and supports he or she needs and how, when, where and by whom they are provided
Choices
It is okay to post pictures of people receiving services (PRS) on social media as longs as you do not use any personal or medical information.
FALSE
(HIPAA protects all PRS identifiable health information” held or transmitted by a covered entity or its business associate, in any form or media, whether electronic, paper or oral.
Name;Specific dates – birth, admission, discharge, death;Telephone number; Social Security number, medical record number; Photographs; City, zip code, and other geographic identifiers…)
If you witness or suspect a situation of potential abuse, neglect or harm you must:
1.Ensure the safety of the person receiving services (PRS)
2.Notify your supervisor, or administrator in charge immediately. You must speak to someone directly, do not text, email or leave a voice message.
3.Follow your supervisor’s directions which may include calling the Justice Center 24/7 toll free hotline 1 (855) 373-2122, filling out a report or summary of your observation, participating in an investigation.
This responsibility is also known as being a…
Mandated Reporter
Any suspicion of waste or fraud taking place should immediately be reported to the Corporate Compliance Officer by one of the following ways.
Calling the Corporate Compliance Officer’s Reporting Hotline 1-347-505-0405
Emailing compliance@hhcsny.org (not anonymous)
Filling out the Anonymous Compliance Violation Report form on the HHCS website
______ incidents occur under the auspices of an agency where _____ incidents occur not under the auspices of an agency
624 and 625
(624 occurs under the auspice and may be reported to the Justice Center. 625 are not under the auspice and do not fall under the Justice Center)
As per their guidelines, the ultimate OSHA Personal Protective Equipment (PPE) is ______ ________.
Hand Washing
There are 4 Fire Zones in your day hab?
False
East 98th Street- 2 Fire Zones
Sunset Park- 3 Fire Zones
Glendale- 3 Fire Zones
Middle Village -2 Fire Zones
When a minor incident, that requires no more than first aid, occurs such as a behavior or accidental injury, we fill out a __________ _________ form to submit to our supervisor.
Minor (agency) occurrence form
(Filled out by the staff reporting the situation and describes what occurred, as well as follow-up and who was contacted and when)
Also known as this, the “Qui Tam” Provisions encourage people to come forward and report misconduct involving false claims under the False Claims Act
Whistleblower Provision
(Any employee, contractor or agent who has any reason to believe that anyone is engaging in false billing practices or false documentation of services is expected to report the practice according to Heaven’s Hands Reporting of Compliance Concerns and Non-Retaliation Policy and Procedure)
This Reportable Significant Incident consists of conduct on the part of an employee, that is inconsistent with the person receiving services (PRS) plan of services, generally accepted treatment practices, and/or applicable federal or state laws, regulations or policies, and which impairs or creates a reasonable foreseeable potential to impair the health, safety or welfare of an PRS.
Mistreatment
___________ __________ is defined as unwelcome and unwanted sexual advances, requests for sexual favors or other verbal or physical conduct of a sexual nature in the workplace.
Sexual harassment
Individuals who believe they are being harassed or are subjected to discrimination, or who are aware of such conduct, should promptly notify his or her supervisor or Human Resources and submit a Complaint Form, which can be found Paycom and in Human Resources at any time.
The relationships that we form with the people receiving services, and their families, have an impact on how we deliver services, and on the quality of lives of the people receiving services.
TRUE
(As an employee of Heaven’s Hands, regardless of title, position, or department, you will have a significant impact on the lives of the PRS and families we support)
These are the 3 main categories of incidents that get reported to the Justice Center and/or OPWDD. Name one?
Reportable Incidents, Serious Notable Incidents, and Minor Notable Incidents
(Reportable incidents include Abuse/Neglect & Significant Incidents. Serious Notable Occurrences include Death & Sensitive Situations. Minor Notable Occurrences include Injury & Theft or Financial Exploitation of less than $100 & not including any type of benefit or cards.)
Intentional deception or misrepresentation made by a person with the knowledge that the deception or misrepresentation could result in benefit to said person or another person
Fraud
Conduct by a custodian that impedes the discovery, reporting, or investigation of the treatment of a service recipient by falsifying records related to the safety, treatment, or supervision of a person receiving services.
Obstruction
The purpose of _ _ _ _ ______ rules are to ensure that people receiving services receive Medicaid Home and Community-Based Services in settings that are integrated in and support full access to the greater community. This includes opportunities to seek employment and work in competitive and integrated settings, engage in community life, control personal resources, and receive services in the community, to the same degree as people who do not receive HCBS.
HCBS Settings
It is okay to describe an PRS as high or low functioning
FALSE
(You should say someone who needs more or less support)
___ ___established procedures that facilities must follow to notify parents, siblings and legal guardians of children and adults receiving services of incidents involving their loved ones.
Jonathan’s Law
(Jonathan’s Law is named in honor of Jonathan Carey, a 13-year-old autistic boy who died while in the care of a state-run residential facility.)
The ________ ________Act, 31 U.S.C. § 3729 et seq., is a federal law designed to prevent and detect fraud, waste and abuse in federal healthcare programs, including Medicaid and Medicare. Under this Act, anyone who knowingly submits incorrect statements to the Government is liable for damages up to three times the amount of the erroneous payment plus mandatory penalties for each submission.
False Claims Act