Residents
Process, Process/Misc
Reimbursement/Misc
Random
Credentialing
100

When is a resident eligible for benefits?  

Day one of employment

100

What is the first step in the recruitment process?

Intake meeting/session

100

What three steps is the RC's responsibility to review/match, prior to submitting a reimbursement request?

Match Receipts

Signed Stark letter, still in effect.

Sanction Check

100

What is the timeframe allowed for completing section 2 of the I9, to avoid an incurable error or termination of employment?

I9 is to be completed no later than the third day from employment date. 

Example 9/1 - must be completed by 9/3 to avoid an error, not including holidays. 

100

In the Playbook, in what section can you find Credentialing Process High Level Overview?

Pre-Boarding

200

How much is the health insurance premium for a resident/fellow?

None - residents/fellow do not pay a premium for themselves. Unless the resident/fellow is a smoker.

200

What follow up is required when you receive a contingent Occ Health clearance. 

Be sure to follow up with Occ Health for the final clearance. 
200

When does a background report expire?

One year from completion date.

200

What should the RC do before completing the Lawson Review milestone in One Banner? 

Review Workday to confirm provider has been set up correctly (compensation, start date, job title etc.) confirm I9 has been completed and incentives have been released. If transfer, verify transfer changes have been made correctly in Workday. 

200

What does QRT stand for?

Quality Review Team

300

When/How are PINGS submitted in the Resident process?

PINGS are not submitted. The CVO/PBO work off of a spreadsheet in MS Teams.

300

Who is responsible for notifying CVO & BHN if a provider declines after the preboarding process has started?

Recruitment Coordinator

300

Can a credit card statement be used as a receipt?

Yes, with the itemized expense highlighted.

300

What should you do prior to taking scheduled PTO?

PTO Handoff meeting including covering RC and Recruiter(s). Provide a list of URGENT tasks to be completed. Set out of office notification including email of covering RC. Make sure your covering RC has calendar rights. 

300

When a provider isn't credentialed what step can be requested as a potential option?

Temp privileges

400

What is the final step for a J1- Visa holder, after the I9 is completed?

Send the J1 documents to HR and ask to make them FICA tax exempt.

400

What things need to be in place to release a physician’s recruitment incentives?

Signed Contract, License, Background Check, Clearance, CVO Application, Title Application/Paperwork, Dept Approval to release.

400

What should you do once you have submitted the reimbursement request?

Move the email into your individual folder.

400

Name the 6 Banner Values

Customer Obsessed, Relentless Improvement, Courageously Innovate, Disciplined Focused, Foster Accountability, Continuously Earn Trust

400

Once the CVO has completed the file, who processes hospital privileges? 

Medical Staff Services

500

How does PECOS enrollment work for Residents/Fellows?

It is a self-directed process, and they are guided by a BLC module. 

500
On the credentialing sheet, in the Hire Type field, what should you select for a Banner Resident/Fellow who is moving to an attending role.

Resident/Fellow Transfer

500

What is the ideal timeframe for reimbursement requests to be submitted for the candidate?

Within 3-5 business days of receiving receipts. 

500

After a Physician completes their training program, how many years do they have to become board certified?

5 years

500

If a Provider is transferring from another facility, what type of credentialing application will they need to fill out?

A shared application

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