Music "JAM"
Bob Marley & The Wailers classic reggae song from the album Legend (1977), celebrating unity, peace, and good times.
What is 'Jamming'?
(noun): A spontaneous or improvised musical performance, typically involving musicians playing together without prior arrangement or rehearsal.
(verb): To play music in an informal, impromptu manner, usually with others.
What is 'Music Jam'?
Oxford Fully Insured Business was the first line of business scheduled to be on USP.
What is FALSE!
* While Oxford is the first line of business live on USP, it wasn't the first line of business scheduled. Exchanges were originally identified to kick off on USP.
The ONE location to access E&I Product, Sales, training and marketing materials.
What is 'OneConnect'?
USP
What is the 'UnitedHealthcare Strategic Platform'?
Technotronic song that was popular in early 1990's.
What is 'Pump up the Jam'?
(noun): A term in basketball for a powerful or forceful dunking of the ball into the hoop.
(noun): A specific type of challenge or play in other sports, such as in cycling or skiing, where there’s a situation that causes intense pressure or difficulty.
What is 'Sports Jam'?
USP went live September 2017.
What is FALSE!
* USP went live December 2017.
The location to access standard National small group/key account Portfolio grids for Fully Insured and Level Funded lines of business.
What is 'PROficiency'?
IRAAD
What is 'Issues, Risks, Assumptions, Action Items, Decisions'?
* If the item falls into one of the above categories, and cannot be quickly resolved (within 48 hours) it should go into the IRAAD. The first step when an issue arises is to attempt to resolve, not to open an IRAAD. If the issue is unable to be resolved quickly, THEN an IRAAD can be opened. Be sure to include:
§Decisions that impact the Program
§Identified gaps in solutions
§Impacts to timeline, particularly related to features with dependencies
Hip hop group Newcleus released this popular song in 1984.
What is 'Jam on it'?
(noun): A sweet spread, jelly, made from crushed or pureed fruit, sugar, and pectin, often used on bread or toast.
(verb): To preserve fruit by cooking it with sugar and pectin to make it into a thick, spreadable consistency.
What is 'Food Jam'?
USP has 3 Million members.
What is FALSE!
* USP has over 4.5 Million Members!
The location to access USP roadmaps, org chart contacts, IRAADs and program decisions.
What is the 'UHC Strategic Platform PMO Homepage'?
CoPE
What is the 'Center of Process Excellence'?
* It is the mission of the USP and E&I Center of Process Excellence to incorporate the end-to-end management of USP and E&I business processes, utilizing deep knowledge of our business while leveraging Business Process Management philosophy and applying Lean Six Sigma principles. CoPE team supports the acceleration of business process development work in alignment with various business process teams within the USP program and E&I.
Tom Petty and the Heartbreakers song that features a catchy riff to describe life's challenges from the album Let Me Up (I've Had Enough) (1987).
What is "Jammin' Me"?
(noun): A difficult or problematic situation, often one where someone is stuck or unable to escape easily.
(verb): To force something into a tight space or position, often causing blockage or difficulty.
What is 'Trouble Jam'?
Surest does not have its own IRAAD site/process separate from USP.
What is FALSE!
* Surest on USP DOES have a separate IRAAD site/process than other initiatives on USP.
The location to view data, such as, current membership, USP Product/state release schedule and groups sold on USP.
What is 'PowerBI'?
SaVE
What is 'Solutioning and Validation Enablement'?
Michael Jackson song from the Dangerous album (1991), is a funky, energetic anthem about living in the moment and enjoying life.
What is 'Jam'?
(noun): In the context of radio or signal interference, refers to the disruption of communications signals or networks, often deliberately (such as in military applications or interference with unauthorized signals).
What is a 'Communications Jam'?
Surest is within the top of USP’s 2025 strategy to anchor around enabling new capabilities to achieve enterprise growth initiatives while also balancing the act of consolidating platforms.
What is TRUE!
The location for Retrospective feedback for a project to be submitted at any time.
What is the COPE (Center of Process Excellence) SharePoint'?
QC Plexis
What is 'Quantum Choice Plexis'?
*Surest utilizes this healthcare benefits management platform from Microsoft to adjudicate claims.