Regions
AMS
Americas Region
ED1
Employee Day 1 - Employees are inducted into HPE Aruba culture and HR Systems (multiple waves)
OSV
Order Status Visibility - Order management tool to check order status, run reports, receive notifications on orders, and create return claims
BOM
Bill of Material - Comprehensive list of all components (hardware, software, services) necessary to build a complete solution (used in quoting)
SME
Subject Matter Expert - Specialists on each team/organization available to Bridge Team for guidance
WW
Worldwide
BD1
Business Day 1 - Business processes and operations commence
NGQ
Next Generation Quoter - Quoting system to create, update, and check status on sales quotes and provide quote PDFs
L2C
Lead to Cash - End to end sales transaction process mapping flow from lead creation to closed sale
Control Tower
Executive Steering Committee for Bridge Team case escalations
LATAM
Latin America
TBD
To Be Determined
D&B Hoovers
Public business information lookup tool to support account verification and setup. Contains the DUNs number, which is a requirement for new account setup
NNBU
New Networking Business Unit
End Customer
The company organization paying a price to ultimately use or consume HPE products/services sold directly or indirectly via Channel
APJ
Asia Pacific and Japan
SD1
Sales Day 1 - Accounts/Customers will be aligned to a single seller
SFDC
Salesforce.com - CRM (Customer Relationship Management) System to track/manage opportunities, accounts, contacts and cases.
Customer Engagement
Who the customer primarily engages with to explain their requirements & determine the configuration needs
Bridge Team will ONLY be working with "End User Sales"
EMDM
Entity Master Data Management - team who validates and creates new accounts in CRM systems
EMEA
Europe, Middle East, & Africa
CD1
Close Day 1 - Integration execution commences
ALT
Account Lookup Tool - Look up accounts to identify account ownership/existence and provides account's coverage Contact information
ROE
Rules of Engagement - Day to day action guidance for networking sellers in the field
CPOP / SSR
Sales Support Teams:
- Customer and Partner Operations team (Aruba)
- Sales Support Representative (Juniper)