Phrasal Verbs for Managing the Call
To wait on the phone.
Please hold the line
To successfully connect with someone on the phone.
Get through
A set time to meet or talk.
Appointment
To answer a phone call.
Pick up
To connect someone’s call to another person.
Put through:
Busy.
Unavailable
To end the call.
Hang up
A polite way to ask for the caller’s name.
May/Could I ask who’s calling?:
To stop or end an appointment.
Cancel
To disconnect unexpectedly.
Cut off.
To ask the caller to wait.
Hold on, please. / Could you hold on a moment, please?
To make an appointment
To schedule
To talk louder so the other person can hear.
Speak up.
Information to give to someone later.
Can I take a message for you?"
To change the time of an appointment.
Reschedule