Types of Accomodation
Room Features and Amenities
Let me see what I can do.
Facilities
Services
100
Which type of accommodation is most likely to offer shared dormitory-style sleeping arrangements shared by guests who may not be travelling together?
A. Hotel
B. Resort
C. Hostel
D. Chalet
Hostel
100
"I will be working from my room and will need a large ________ for my computer and papers. Does the room have one?"
A bureau
B desk
C office
D armoire
desk
100
"My room is too cold. The ______________ isn't working."
A Air conditioning
B Heating
C Internet
D Television
Heating
100
"Where can I get a massage and use the sauna?"
at the spa
100
What is the primary function of a concierge?
A Cleaning guest rooms
B Assisting guests with recommendations and bookings
C Preparing food in the restaurant
D Managing the swimming pool
b) Assisting guests with recommendations and bookings
200
What is a small, family-run accomodation that often provides a morning meal called?
Bed-and-Breakfast
200
A compact refrigerator stocked with snacks and drinks in the guest room is called the ________.
mini-bar
200
"I'm in room 230 and the people in the room next door are playing their music too loudly and it is very ________."
noisy
200
"Where can I park my car?"
in the parking lot / parking garage
200
If you want a meal delivered to you, you call _____
_____.
room service
300
Which type of accommodation is often associated with nature and luxury camping?
Glamping
300
Which term refers to an additional bed that can be added to a hotel room for bigger kids or adults?
Rollaway bed, cot
300
"I'm sorry to hear that your room is not clean. I will call ___________ to come clean it."
Housekeeping
300
"Where can I scan a document for work?"
Business center
300
"I have to wake up early tomorrow. Could you please schedule a __________ _____________ for 6 am?
wake-up call
400
What is it called when several joint owners have the right to use a property as a holiday home?
Timeshare
400
Most hotels provide an in-room _______ where guests can keep their valuables.
safe
400
"Excuse me, but it seems that there is a __________ ___________. I was charged for the laundry service but I did not use it during my stay."
Billing error
400
Where can I go to work out?
the fitness room, the gym
400
This is a service where a special hotel employee parks your car for you.
valet parking
500
What kind of accomodation provides not just lodging, but also recreation, entertainment, and other leisure activities and services, especially to vacationers?
Resort (hotel)
500
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Iron and Ironing Board
500
"I'm traveling with a baby? Is it possible to have a _______ put in my room?"
crib, baby-cot,
500
Where is the reception desk located?
In the lobby.
500
This question is work 1000 points!
What is the difference between a service and an amenity? What is one example of each?
A service includes actions or assistance provided by the hotel staff to cater to guests' needs.
-Room service, housekeeping, laundry service, wake-up call, shuttle-service
An amenity includes the features, facilities, or items provided by the hotel to enhance comfort and convenience during the stay.
-hair dryers, irons and ironing boards, spas, gyms, business center, breakfast, room service