Team Building
Managing Conflict
Pathways
MYSCE
Communication
100

Definition of Teamwork

Working together to achieve common goals

100

What is conflict

An open clash between two opposing individuals or groups

100

Coordinator of Pathways Programme

Ms. Elizabeth Bowen 

100

Minister of Youth, Sports & Community Empowerment

Who is Hon. Charles Griffith

100

What is Communication 

Communication is an exchange of ideas feelings and information by speaking, writing, or symbolling

200

Two Benefits of Teamwork 

Efficiency, Innovation and Support

200

list 2 facts about conflict

•Conflict is inevitable;

•Conflict develops because we are dealing with people’s lives, jobs, children, pride, self-concept, ego and sense of mission or purpose;

•Early indicators of conflict can be recognized;

•There are strategies for conflict resolution;

•Conflict can be constructive or destructive;

•Although inevitable, conflict can be minimized, diverted and/ or resolved.

200

Age range of Participants

18-24

200

Where is the Ministry of Youth Located 

Sky Mall, Haggatt Hall, St. Michael 

200

Three (3) reasons why communication is crucial for team success 

Communication is essential for team success because it helps teams understand their goals, work together efficiently, and resolve conflicts. It also helps build trust, morale, and engagement.

300

Five Stages of Team Development

Forming, Storming, Norming, Performing and Adjourning 

300

List 3 ways that conflict usually begins

•Communication Failure

•Personality Conflict

•Value Differences

•Deficiencies in managing relationships

•Ineffective organizational systems

•Lack of cooperation

•Competition over resources

•Differences regarding authority or responsibility

•Weak leadership

• Non-compliance with rules

•Dissatisfaction with management style

300

Duration of the personal development component 

4 weeks

300

PBX number for MYSCE

535-3835

300

3 types of communication 

Verbal, non-verbal, written 

400

Five traits of an effective team member 

Facilitator to decide

400

List the four basic elements of conflict 

•The involvement of two or more parties.

•A perception of incompatible goals.

•Differing Values

•A continuation of the conflict until both parties feel satisfied with the outcome.

400

Duration of Job Attachment 

8 weeks

400

3 departments under the umbrella of MYSCE

Facilitator to decide

400

three (3) types of habits to be cultivated to improve communication 

Listen Actively

Always be Clear

Use Appropriate tones

Be Courteous

500

4 key qualities to facilitate teamwork

Communication, trust, accountability and respect 

500

List 5 ways that conflict can be constructive 

•Results in clarification of important problems or issues

•Results in solutions to problems

•Involves people in resolving issues that are important to them

•Causes authentic communication

•Helps release anxiety and stress

•Builds cooperation among people through learning more about each other

•Helps individuals develop understanding skills

500

list 5 items in the code of conduct

Consult Handbook

500

When was MYSCE established 

1995

500

Four (4) benefits of Effective Communication 

Builds Consensus for decision making, Develops good relationships among the team members, Builds Loyalty, unleashes creativity, motivates others to reach their full potential

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