Dishwasher
Cleaner
Kitchen Prep
Courtesy clerk
A greeter
100

What is the first thing we will do when entering the kitchen?

Wash your hands.

100

What is a Cleaner responsible for?

A Cleaner is responsible for all basic cleaning in and around the facility or office building.

100

Who is a kitchen prep?

Is an entry level position in most kitchens - kitchen helper or kitchen assistance.

100

Who is a Courtesy Clerk?

A Courtesy clerk assists customers and staff in retail stores and supermarkets.

100

Who is a Greeter?

A greeter is a person who stands at the entrance of a business to welcome customers and provide them with the necessary information or assistance.

200

How should we prepare dishes before putting them into a dishwasher?

Scrape off excess food and rinse.

200

What is the job description of a cleaner?

Dusting, sweeping, vacuuming and mopping surfaces in their work area including living/working areas, bathrooms, kitchens and supply closets and taking out the garbage.

200

What are the duties of a prep assistance?

Washes, cuts, and prepares food and all ingredients for cooking.

200

Is a courtesy clerk the same as a cashier?

No. During busier hours, a courtesy clerk may assist with bagging groceries or fill in as a cashier.

200

What are the responsibilities of a Greeter?

Greet guests as they arrive. Provide information on our current sales and promotions. Provide advice or direct guests to the appropriate sales associate. Help keep track of how many guests we see throughout the day.

300

Who is a Dishwasher?

Is an individual who takes care of cleaning all dishes and cutlery used.

300

What will you do first - mopping or vacuuming?

1. Vacuuming.

2. Mopping.

Please, explain why?

300

What are the other responsibilities of Kitchen helper?

They also prepare all of the kitchen tools necessary for cooking and cleaning, wash dishes, clean up messes, organize the storage areas and shelves in the kitchen.

300

Is a Cart pusher the same as a Courtesy Clerk?

No.

300

What makes a good greeter?

A good greeter has to be friendly, personable, and able to interact with a wide variety of people. You must be comfortable standing or sitting in one place for the majority of the workday.

400

When taking dishes out, is there any rules to do that?

Sort everything by the categories (pans, dishes, cutleries, cups).

400

If spill on the floor, what would you do?

Put gloves on - clean up the spill.

If don't know what to do - call your Supervisor.

400

If you have a conflict at work, how will you fix it?

Stay calm, listen and try to communicate. If it will not work - call your Supervisor.

400

What is another name for a courtesy clerk?

Courtesy clerks, also known as store associates.

400

If you don't know the answer you were asked, what would you do?

Ask your Supervisor.

500

What will you do when leaving the kitchen at the end of the day?

Check the appliances, check the lights and all food should be in the fridge and covered.

500

What is one common mistake at work like a Cleaner?

Neglecting all High-Touch Surfaces.

500

If your Supervisor gave you a task and you don't know how to do it, what would you do?

Ask for help and some explanations from your Supervisor.

500

What is another name for a cart pusher?

What do they do? 

"Stockman" or "clerk".

They ensure customers have a great first and last impression. Gather carts from the parking lot. Operate equipment to move carts from the parking lot to inside the store. Have a positive attitude in all weather conditions.

500

What will you do if a Customer entering the business will be angry?

Stay calm. 

Be an active listener.

Use positive language.

Build trust. 

Call your Supervisor.

Thank them.

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