What is the first thing we will do when entering the kitchen?
Wash your hands.
What is a Cleaner responsible for?
A Cleaner is responsible for all basic cleaning in and around the facility or office building.
Who is a kitchen prep?
Is an entry level position in most kitchens - kitchen helper or kitchen assistance.
Who is a Courtesy Clerk?
A Courtesy clerk assists customers and staff in retail stores and supermarkets.
Who is a Greeter?
A greeter is a person who stands at the entrance of a business to welcome customers and provide them with the necessary information or assistance.
How should we prepare dishes before putting them into a dishwasher?
Scrape off excess food and rinse.
What is the job description of a cleaner?
Dusting, sweeping, vacuuming and mopping surfaces in their work area including living/working areas, bathrooms, kitchens and supply closets and taking out the garbage.
What are the duties of a prep assistance?
Washes, cuts, and prepares food and all ingredients for cooking.
Is a courtesy clerk the same as a cashier?
No. During busier hours, a courtesy clerk may assist with bagging groceries or fill in as a cashier.
What are the responsibilities of a Greeter?
Greet guests as they arrive. Provide information on our current sales and promotions. Provide advice or direct guests to the appropriate sales associate. Help keep track of how many guests we see throughout the day.
Who is a Dishwasher?
Is an individual who takes care of cleaning all dishes and cutlery used.
What will you do first - mopping or vacuuming?
1. Vacuuming.
2. Mopping.
Please, explain why?
What are the other responsibilities of Kitchen helper?
They also prepare all of the kitchen tools necessary for cooking and cleaning, wash dishes, clean up messes, organize the storage areas and shelves in the kitchen.
Is a Cart pusher the same as a Courtesy Clerk?
No.
What makes a good greeter?
A good greeter has to be friendly, personable, and able to interact with a wide variety of people. You must be comfortable standing or sitting in one place for the majority of the workday.
When taking dishes out, is there any rules to do that?
Sort everything by the categories (pans, dishes, cutleries, cups).
If spill on the floor, what would you do?
Put gloves on - clean up the spill.
If don't know what to do - call your Supervisor.
If you have a conflict at work, how will you fix it?
Stay calm, listen and try to communicate. If it will not work - call your Supervisor.
What is another name for a courtesy clerk?
Courtesy clerks, also known as store associates.
If you don't know the answer you were asked, what would you do?
Ask your Supervisor.
What will you do when leaving the kitchen at the end of the day?
Check the appliances, check the lights and all food should be in the fridge and covered.
What is one common mistake at work like a Cleaner?
Neglecting all High-Touch Surfaces.
If your Supervisor gave you a task and you don't know how to do it, what would you do?
Ask for help and some explanations from your Supervisor.
What is another name for a cart pusher?
What do they do?
"Stockman" or "clerk".
They ensure customers have a great first and last impression. Gather carts from the parking lot. Operate equipment to move carts from the parking lot to inside the store. Have a positive attitude in all weather conditions.
What will you do if a Customer entering the business will be angry?
Stay calm.
Be an active listener.
Use positive language.
Build trust.
Call your Supervisor.
Thank them.