Millworkers
Window
Shopping
Doors
Style and Rail
Screening
the Customer
All We Do Is Trim
Unlocking Resources
100

Based on the picture below, what door handing is shown?

What is left handed door?

100

The best time to bring up exterior door options with the customer is after ____ has been quoted? 

What is framing? 

100

A packaged set of moulding designed for convince is also know as ____.  

What is pro pak? 

100

Which exterior door material will provide the least amount of maintenance for the customer?

What is a fiberglass door?

100

What event allows, suppliers, customers, & outside sales to engage & tour the supply chain facility. 

What is a builder show? 

100

Name one of the Pro Merchandising support associates for Millwork. 

Who is:

Holly Lee

Scott Besson

Guy van Heesewijk

Chad Binder

200

In reference to the image below, the glass is what part #

What is part #6?


200

Part of home building process that the Window Selling process should begin

When is the foundation is being poured and framing is being quoted

200

Can be removed without voiding warranty for Replacement application to New Construction window

What is a Nail Fin?



200

This type of customer refers to the process of building residences that house multiple separate units within the same building or complex. 

What is multifamily construction? 

200

What does LBD stand for? 

What is local box truck delivery? 


200

Pro's bat phone for Millwork Support

Who is MVA? (Millwork Virtual Apron)

Phone: 1-833-HDAPRON

300

In reference to the image below, it's part #1 and something you might do with a picture taken of you and Homer D. POE

What is frame?


300

Most popular size of window and how a pro would say it

What is a 3050?

300

Style of window that has two operating sashes

What is a Double Hung Window?


300

Product needed when combining two windows on the jobsite

What is Mull Kit? (Not a mullet)


300

This line of credit also referred to as "PHA" helps customers financially plan projects.

What is Pro House Account?


300

If you don't see the product you need in OrderUp or QuoteCenter, what option can you go to? (HINT: "CFP")

What is call for price? 

400

Referring to the picture below, which option is the more expensive interior door? 

What is solid core?

400

This is the ideal time to discuss selling interior doors with the customer—right after this construction milestone is quoted.

What is drywall? 

400

This type of interior door is the most budget-friendly option, known for its lightweight construction and affordability.

What is a hollow core door? 

400

When discussing door sizes with a customer, it's most common to refer to the width & height using this unit of measure ___.

What is feet?

400

The group of suppliers that offer dedicated Pro support, Pro event attendance, & white glove capabilities for the customers are known as?

What are Pro Partners? 

400

Name the PIM who covers your region?

Who is David Quiles?

500

In reference to image below, it's the name for part #2 and also something you need for a bbq

What is Grille?

500

Material for window that is low maintenance, affordable, and energy efficient.

What is Vinyl?


500

Style of window that provides the most air flow and typically requires a lever or crank to open

What is a Casement Window?


500

The jobsite might need to be clear to fit this for large jobs

What is a 53' trailer?


500

What are the two main THD supply chain building acronyms? 

What is FDC (Flat Bed Distribution Center)?

What is DFC (Direct Fulfillment Distribution Center)?

500

This design system allows product customization specially for Millwork?  

What is MyCD? 


600

In reference to the image below, it's the name for part #7 and also something you wear at ceremonial occasions

What is sash?


600

Material for window you would sell in a historic housing district ($$).

What is Wood?


600

Material for window that typically has the most color options and combines the beauty of one style and the durability and low maintenance of another ($$$)

What is Wood Clad?


600

These are margin $ drivers that attach to the windows / patio door project

What is Installation Materials?



600

The Home Depot's greatest value proposition for taking market share in the millwork space against our whole sale competitors. (HINT: attending this training today)

Who are Outside Sales Reps?


600

Indicator in selling systems that the product is available in 1-2 business days direct to jobsite

What is the HD Warehouse badge?

700

What material is the exterior door below made of?
Hint: This durable material is commonly used for garage and back doors due to its strength and security.  

What are steel doors?

700

This type of interior Doors is great for soundproofing and most often be used in the bedroom, bathroom & office. 

What is solid core?

700

What are the two most common interior door heights?


6/8 ft & 8/0 ft

700

This type of customer is referred to as "rip and repair."

What is a remodeler? 

700

This pricing advantage can be created, in partnership with the PIM, for a specific Pro and lasts up to 6 months. 

 What is customer specific pricing (CSP)?

700

If you are looking for pricing discounts, what is the first resource to use?

What is the bid room? 

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