Cpay
What is the fee per transaction for using courtesy pay?
$24.00
What is the pre-authorized transaction type for an outgoing ACH transfer?
ACH Deposit
What referral would you submit: Consumers receive a comprehensive budget and money management advice, including ideas to increase income and reduce expenses.
Greenpath
Inactive Account
$5 per month. Collected on accounts with an accumulated balance of $50 or less.
This account that has gone two years without a member-initiated transaction
Dormant Account
A Courtesy Pay fee will not be charged if the overdrawn balance is less than (BLANK) after end of day processing ?
$5.00
What is the MSC limit for an outgoing ACH transfer?
100k
What referral would you submit: A member calls in to request a loan for a vehicle.
You would not submit a referral since the member initiated the call and ask about the product
Notary Service
Free for members. Texas notaries cannot make certified copies of recordable documents. RBFCU does not notarize Trusts or Wills.
When do we charge off negative accounts and report them to ChexSystems?
When an account remains negative for 45 days, we charge it off
The number of cpay fees and nsf fees the member's account can be charged per day?
5
At what limit do we need a valid ID on file to send a wire in the MSC?
100k
List 4 products/services that must be established using DNA and not a DNA activity by a representative to receive credit for the referral?
FC, Round Up, E-statements, Membersafe, MMKT, Share Certificates
Rush Card for Saturday delivery
45.00
Acceptable card types a member can use to pay a loan
What are the 3 ways a member can enroll in courtesy pay?
OLB, phone, in a branch
Where would you locate a merchant's company source code?
ACH Transaction Screen
What is the minimum limit for a Business MC
$500.00
Medallion Signature Guarantee
25.00
What 3 things must you get from a Relay Service Operator
List 3 account types that are not eligible for courtesy pay?
Minor, IOLTA, TUTMA, Trust, and Estate accounts are not eligible.
What is the MSC limit for an incoming ACH to a deposit account?
The MSC can not set up an incoming ACH to a deposit account.
This loan type allows you to borrow funds, up to the available account balance, that your RBFCU Savings account secures as collateral.
Share Secured Loan
Annual fee of a 10x10 Safety deposit box?
85.00
How often do loan interest rates change?
While product rates do not often change, economic factors do change, which can have a direct effect on the product rates set by the credit union board. The RBFCU Volunteer Board of Directors and senior leaders evaluate credit union product rates daily and without notice.