Subject Line Smarts
Why is it important to include a subject line in an email?
It helps the recipient understand the purpose of the email at a glance.
What is a professional way to start an email?
"Dear [Name]," or "Hello [Name],"
True or False: It's okay to send an email without proofing it first.
FALSE - always check for errors.
What are the three main parts of a professional email?
Greeting
Body
Closing
What should you do before sending an email with an attachment?
Make sure the correct file is attached.
Which subject line is more professional?
A) "HEY CAN U HELP ME????"
B) "Request for Assistance with Assignment
B
Which closing is NOT professional?
A) Best Regards,
B) See ya later,
C) Sincerely,
B
What should you do BEFORE hitting "Send" on an important email?
Proofread!
What should be included in the first sentence of an email?
The purpose of the email.
What is an appropriate way to mention an attachment in an email?
"I have attached [file name] for your review."
Rewrite this vague subject line to be clearer: "Important!"
Answers may vary.
What is an appropriate greeting when emailing a teacher?
"Dear (or Hello) Mr./Ms./Mrs./Dr. [Last Name],
Why should you avoid using all caps in an email?
It looks like you are yelling.
Where should you include your main request in a professional email?
Early in the body of the email - be direct and clear.
If you need a quick response, should you mark an email as "urgent" or send a polite follow-up email?
Send a polite follow-up email.
True or False: Writing a long, detailed subject line is better than keeping it short and specific.
False - subject lines should be concise and clear.
True or False: It's okay to use "Hey" in a formal email.
False - "Hey" is too casual.
What should you NOT include in a professional email?
A) Emojis
B) Abbreviations like "LOL"
C) Slang
D) All of the above
D
True or False: It's okay to send an email without a closing statement if you're in a hurry.
False - always end with a polite closing.
Why should you avoid sending one-word replies like "OK" in professional emails?
It can seem abrupt or unprofessional.
What are two common mistakes people make in subject lines?
Being too vague or Adding too much detail.
Give an example of a polite way to end an email requesting something from your boss or teacher.
Answers may vary.
You receive an email that makes you upset. What should you do before responding?
Take time to cool down, reread the email, and respond professionally.
How can you make a long email easier to read?
Use Bullet Points
CC (Carbon Copy) sends a copy to multiple people; BCC (Blind Carbon Copy) hides recipients' email addresses/names.