Policies and Procedures
When you request a Lyft and fill out the form, who should you send the form to?
The supervisor who approved it
What is the youth safety plan called?
Crisis Plan- Y
What time should be on your assessment
The time spent on scene
Falso
Balance Point Wellness
Fresh Start Therapeutic Services
Upper Bay
Brighter Stronger Foundation
ect
How often and at what time of day should car inspections be completed?
Each shift and at the start of the shift.
When sending a referral to youth team, what two things should you do to ensure a YT member follows up?
Send an email and put it on a YT members calendar on credible.
List at least 3 documents that should be completed and/or uploaded on credible after a dispatch
Crisis Response
Assessment
Safety plan/ Crisis Plan-Y
Consent to Treat
ROI
FIGT
MRSS
What partnership does our SIS position work with?
School System/ Harford County Public Schools
What does IOP stand for?
Intensive Outpatient Program
When you need to call out, who do you text?
All the supervisors, on call supervisor, program manager, assistant director and director. (All Leadership)
What type of clients does our MHSS position work with?
People involved with DSS
When you suspect child abuse, who in the agency should you notify immediately?
A Supervisor
If you need to call out or switch shifts with less then a 14 day notice, how should you communicate that?
Texting all leadership
What hospital in our county has a behavioral health unit?
Upper Chesapeake at Aberdeen
How many occurrences are allowed in a 30 day period?
*If you are part time, give the part time answer, if you are full time, give the full time answer*
2 for part time
3 for full time
If a child over the age of 12 does not consent for services, can we still provide services?
Yes, any child 17 and under can receive services as long as the parents consent
Name three things that should be included in your crisis response narrative note.
Interventions
Resources
Summary of what happened on the dispatch
Barriers to getting demographics or signed consents
When is it okay to request a supervisor to come to the scene?
Whenever you need support. Never feel bad for requesting support. Supervisors are here to help you.
`What type of insurance does TBS and PRP take?
Medicaid
Explain 3 ways you could earn an occurrence.
Leaving early without a 14 day notice and not using personal time.
Coming in late without a 14 day notice and not using personal time
Taking off/Calling out without a 14 day notice and not using personal time
Name two partnerships that the Youth Team have
DSS, School System
When going out on a dispatch, what two are things are you required to wear?
Badge and clothing with Harford Crisis Response on it.
*You can use your phone*
Provide the first name, last name, and phone number of all three supervisors
Karlye Kolb- 410-424-9636
Emma Stewart- 410-855-0335
Kirsten Francis- 410-694-1398
List three types of services that the Klein Family Center has
Evaluation, Individual Therapy, Group Therapy, Residential,