CHARM
CROCS HISTORY
PRODUCT TRAINING S1 2025
CHARM Role
Random
100

This is a holistic tools that is uniquely design to cater for customers needs, create a fun and energic environment, focus on customization and interact easily with consumers.

What is CHARM?

100

Our trademark material is made from close cell resin, which is not plastic or rubber.

What is Crocslite? 

100

It is a serene, muted shade of green, inspired from calm, reflective water surfaces ponds, river and lakes. the color is soothing yet versatile and elegant

What is the color pond?

100

Mentioning company return policy to customers

What is the role of the cashier?

100

This crocs comes in a variety of different colors and its known as the number one best selling crocs.

What is classic Clogs?

200

Creating and sustain a work environment of 'Come as you are".

What is Advocate for Inclusion?

200

He oversees the brand’s global strategy and operations. He is the CEO of Crocs Inc.

Who is Andrew Rees?

200

It refers to a soft, matte look with cool shimmer, like frost, providing tinted iridescent translucence.

What is the texture frosted?

200

A training method which an experience individual provide an employee with advice and guidance intended help develops one's professional skills, performance and career.

What is coaching?

200

This was the name Crocs was known before its current established name. 

What is "The Beach"?

300

Our Goal is to have every consumers try on our product even if they are not buying.

What is Reveal and Recommend?

300

The company is operated in many different retail location across the globe.

what is 363?

300

This crocs is known for its texture details, pivotable jibbitable backstrap and 24inches/6cm/60mm/heel height.

What is Classic Bae?

300

Staying productive between consumers as time permits.

What is the role of the Greeter?

300

The average number of items that customers are purchasing in any transaction.

What is UPT/Unit Per Transaction?

400

The ability to put self awareness in action and manage your emotions to react better to difficult situation

What is Self-Management-hear and help?

400

We were awarded as America's Most Successful Midsize Companies.

What is Forbes 2024?

400

Its key feature is a futuristic, wavy texture for bold look.

What is Echo wave?

400

Engage with customers as you assist them in the personalization process.

What is the role at the Charm Station?

400


This crocs is comfortable and is made for food service, hospitality, and health care workers.

What is Classic Bistro?

500

This will help the team to achieve goals, stay productive and prioritize tasks in the most effective and efficient manner.

What is matrix quadrant/priority matrix-master multitask?

500

Crocs has three main distribution center that the company operates.

What is Ohio, Nevada and Netherlands?

500

This crocs is known for its free feel technology outsole and liteRide foam technology footbed.

What is the Inmotion Pacer/clog?

500

Assist with sizing kids for that perfect fit.

What is the role on the Sales Floor?

500

To calculate this KPI, you will need to divide the totals sales by the amount of pieces sold.

What is the AUR/Average Unit Retail?

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