Learning & Development
A widely cited but incorrect rule states that only 10% of what is learned in formal training transfers to the job.
What is the 70-20-10 rule?
This type of knowledge involves understanding relationships between facts.
What is conceptual knowledge?
The three main components of a needs assessment process.
What are organizational analysis, work analysis, and person analysis?
This theory emphasizes vicarious learning through observing others.
What is social learning theory?
This concept refers to a learner’s confidence in mastering new material.
What is self-efficacy?
Organizations spend approximately this many billion dollars annually on training in the U.S.
What is 90 billion?
A stage of skill acquisition where performance is fluid and effortless.
What is automaticity?
A work analysis examines these aspects instead of focusing on individual performance.
What are tasks or job roles?
A motivational theory that highlights the importance of autonomy, competence, and relatedness.
What is self-determination theory?
A goal orientation where a learner focuses on deep knowledge of material.
What is learning (mastery) goal orientation?
This type of learning is initiated by employees themselves and does not rely on organizational support.
What is self-directed learning?
A knowledge domain that focuses on applying steps in specific job situations.
What is procedural knowledge?
If you want to identify which employees should take part in training, you should conduct this type of analysis.
What is a person analysis?
This theory suggests that specific, challenging goals improve learning effectiveness.
What is goal-setting theory?
In addition to being SMART, goals should also be this.
What is challenging?
The primary reasons (3) organizations invest in training and development.
What is to increase competitiveness, improve services, and enhance adaptability?
This type of intelligence involves applying learned facts across a lifetime.
What is crystallized intelligence?
A technique for guaging performance that includes gathering stories about effective and ineffective behaviors on the job
What is the critical incident technique?
A theory that highlights expectancy, instrumentality, and valence as critical factors for motivation.
What is expectancy theory?
With this type of training design sequence, trainees learn abstract concepts first before attempting to solve specific problems
What is psychological sequencing?
This model emphasizes continuous improvement and feedback in training programs.
What is the Learning Systems Model?
A type on knowledge that includes knowing why a task is performed a certain way, when to alter they way it is done, and the consequences of changing the way it is done
What is a strategic (metacognitive) knowledge?
A needs assessment should always begin with this.
What is an analysis of learning gaps and environment?
The "R" in SMART goals
What is "relevant"?
This principle for a plan of instruction is most often ignored in actual training situations
What is 'taking enough time?'