Rock Til U Drop
When dropping a class during the first week students need to?
Make a request in Writing
How many terms complete a full parent term?
Four
Who gets tasked to order a new Joint Service Transcript?
Registrar, Post
Which system would you check to see if someone is on break?
Clearview
How many phone calls is recommended to make in a day?
10
What day and time is on the clock when a military student can drop without incurring any financial charges?
Sunday 11:59 PM (ET
If a student starts in Term 5 and doesn’t take any terms off what term would be the first child term of the second parent?
Term 1
Who should be tasked to add non-military credits?
Derrick or John first then they will send it to the EMC
What is the best system to use to find out if a student is registered for the upcoming term?
Power BI
How often is recommended for a student to be outreached in a term?
3
Who gets tasked when a student drops a class after the first week?
Lauren Kuzara
Where can you look to find out the correct Parent Term?
Financial Aid Packaging in CNS
Who should be tasked for a Program of Study Update?
Saida
What system tells you a student’s Assigned Financial Aid Advisor?
CNS web or desktop
How often should alerts be checked?
Everyday
When you drop someone else’s student after week 1 what should you do?
Let them know by sharing the notes in Civitas, sending an email or sending a chat
If a student starts in Term 4 and they take classes for two terms and then take a term off and then coms back again for the next term what month would they be starting? What would be the correct parent term?
June, parent term would refer back to March
Who gets tasked for Pending Withdrawals and what is the name of the task?
Stacy Barbari, engage for re-entry
Where would you go to upload a student’s Program of Study update?
CNS web
The Army deadline for requesting TA is how long?
7 days prior to the start of the term.
When is the last day that a student can drop from class without receiving an F or UF on their transcript?
Friday of Week 5
How can you easily identify when a student’s parent term started?
If they are single Summer, Fall, Spring it is Even term, Summer/Fall, Fall/Spring, Spring/Summer are odd terms.
If credits need to be associated with a new enrollment who gets tasked?
Letizia
Where can you look to see if an instructor is reaching out to Advising regarding difficulties that a student is having?
Civitas alerts
How many opportunities does a student have to pass a class?
Four but only with permission from the Dean.