Workplace Attitudes
The belief that a company values and cares about its employees is called this.
What is perceived organizational support (POS)?
If someone enjoys their job and has positive feelings about it, they have this.
What is job satisfaction?
Someone who strongly identifies with their company and its goals has this.
What is organizational commitment?
This e-commerce company offers a "$2,000 Quit Bonus" to ensure only motivated employees stay.
What is Zappos?
When someone feels uneasy because their actions don’t match their beliefs.
What is cognitive dissonance?
A simple way to measure job satisfaction is to ask, "Are you happy with your job?" This is called what?
What is the single global rating method?
The three types of commitment are affective, normative, and ___.
What is continuance commitment?
This coffeehouse chain is known for extensive training and rewarding employee hard work.
What is Starbucks?
A worker who sees their job as a big part of their identity has high ___.
What is job involvement?
This is one of the biggest reasons people stay satisfied with their jobs. (Hint: It’s not pay!)
What is good working conditions?
This type of commitment happens when employees feel obligated to stay with a company.
What is normative commitment?
Google provides free meals, relaxation spaces, and a strong innovation culture to maintain this job attitude.
What is job satisfaction?
Employees tend to have more positive attitudes if they have good ___. (Hint: They are your coworkers and boss!)
What are relationships with managers and coworkers?
A company that regularly takes care of its workers' well-being helps increase this type of support.
What is perceived organizational support?
When the job market is bad, people may stay at their jobs because they feel they have to. This is called ___ commitment.
What is continuance commitment?
Apple UK's employee satisfaction study found high ratings for compensation but low ratings for these two aspects.
What are career development and management communication?