Access
Who can you call to bring you to your primary care appointment if you have no transportation?
You can call your PCP, inform them and they will coordinate with a social worker to pick you up
These rooms were designed to mirror CIHA inpatient rooms and include adjoining guest rooms that enable families to stay close during this ultimate life transition
What are hospice rooms
Forced password changes occur within this time frame
What is 90 days
The CIHA team that works in the Emergency Room supporting those in behavioral health crisis to find appropriate placement into treatment programs
What is the Crisis Response Team
The department that a member can call if they are unhappy with Tribal Option
What is Member Services
How do patients get access to the optical shop in the eye clinic?
What is schedule an appointment with the optical shop.
The 120 million dollar investment of these two partners demonstrate their dedication to elder care
Who are EBCI and CIHA
CHIA has this many cybersecurity policies
What is 18
A community-based team that is on-call 24/7/365 to respond to a behavioral health crisis situation
What is a mobile crisis team
5 counties that are primarily served by Tribal Option
What are Cherokee, Haywood, Swain, Jackson, and Graham
Where do I go if I have question related to a bill or referral?
PRC Customer Service Representative (Erica Bradley)
While available to the general public as an ambulatory service, this medical service also has a direct hallway so that Tsali patients can have easy access
What is Davita Dialysis Center
The name of the mandatory security awareness training modules that CIHA employees must complete
What is KnowBe4
A short term service that is an alternative to hospitalization for people experiencing a mental health or substance use crisis
What is Facility Based Crisis
Trained health professional who work with you, your doctors, and other provider and agencies to make sure you get the right care and support when and where you need it most
Who are care managers
Third Party Resources
This room includes therapy equipment as well as kitchen amenities to help patient get trained house skills to encourage independence and help some patients get back to their home.
What is the physical therapy room.
The CIO (Chief Information Officer) at CIHA
Who is Matt LaMore
828-269-0301 and 828-736-9797
What are the on-call phone numbers for the Analenisgi Adult and Child Services team for crisis response.
What must be determined before participating in Tribal Option
What is IHS eligibility
If you needing dental services, what can you to expediate your scheduled appointment
You can ask to be put on the short call list for no-shows
Details throughout the 120 residential room facility align with EBCI traditional heritage and cultural values in many details, including naming the neighborhoods. These 6 neighborhoods are names after traditional medical plants. Name 2
Alder
Yellowroot
Hemlock
Spicewood
Laurel
Ginseng
This entity develops cybersecurity standards, guidelines, best practices, and others resources that CIHA adopted as their cybersecurity framework to ensure clear data governance and risk management program
What is NIST (National Institute of Standards and Technology)
The SAFE-T Risk Assessment and the Columbia Suicide Severity Rating Scale
What are the screening tools that the Crisis Response Team uses when screening a patient
The Tribal Option offers sports shoes, gas vouchers, vouchers for higher level education or certifications and cooking classes, known as what?