Problem-solving Strategies
This problem-solving strategy involves a step-by-step procedure that guarantees a correct solution.
What is an algorithm?
This barrier involves being unable to think of new uses for an object due to fixed thinking.
What is functional fixedness?
This characteristic of creative people involves the ability to produce a large number of ideas.
What is fluency?
This first stage of creativity involves gathering information and defining the problem.
What is preparation?
This term describes how businesses use creative problem-solving to develop innovative products.
What is design thinking?
This strategy involves breaking a problem down into smaller sub-problems to make progress.
What is means-end analysis?
This problem-solving barrier occurs when you continue to use the same method, even if it’s not successful.
What is mental set?
This quality of creative individuals is the ability to come up with ideas that are unique and original.
What is originality?
This stage of creativity involves putting the problem aside and letting ideas incubate unconsciously.
What is incubation?
How is creativity applied in education to enhance learning outcomes?
Through collaborative learning and problem-based learning
These mental shortcuts help simplify decision-making, but they do not guarantee an optimal solution.
What are heuristics?
This type of barrier involves overconfidence in one’s ability to solve a problem without considering alternatives.
What is overconfidence bias?
The process of developing an idea into something more detailed and refined is called ______
What is elaboration?
This stage occurs when a solution to the problem suddenly becomes clear.
What is insight?
This creative technique is used in brainstorming sessions to generate novel solutions.
What is brainstorming?
This problem-solving strategy involves using a rule of thumb, such as “if it worked before, it should work again.”
What is trial and error?
This barrier occurs when emotional or motivational factors prevent clear thinking and decision-making.
What is emotional interference?
This characteristic refers to the ability to approach a problem from multiple perspectives.
What is flexibility?
This stage involves testing and refining the idea to ensure its practical application.
What is verification?
How does problem-solving apply in everyday life, such as when troubleshooting a malfunctioning appliance?
It involves identifying the problem, considering possible solutions, and testing those solutions.
This strategy is based on reducing the gap between the current state and the desired goal by creating intermediate steps.
What is working backwards?
This occurs when we are unable to see all possible solutions to a problem due to the way it is framed.
What is functional fixedness?
This is a technique used to enhance creativity, often by taking a break and allowing the mind to work unconsciously.
What is incubation?
This part of the creative process often involves experiencing a "eureka" moment when the solution is finally realized.
What is insight?
This is how creative problem-solving is utilized to improve customer experience in the service industry.
What is innovation in customer service?