7S Basics
Name the 7 components of the 7S framework
Skill, Staff, Strategy, Shared Values, Structure, Systems, Style
This element of the 7S model refers to how an organization is organized
Structure
This element refers to the actions and behaviors of senior executives
Style
What system did we recommend Boeing emulate?
TOYOTA PRODUCTION SYSTEM
What industry does Boeing operate in?
Aerospace Industry
What is the central element of the model?
Shared values
This refers to the day-to-day procedures and processes that run a company.
Systems
If an airline is known for operational efficiency, this would be one of its core what?
Skills
What type of culture did we recommend Boeing return to?
A return to an engineering-first culture focused on quality
Who is Boeing's main competitor?
Airbus
What are the 7S softer elements?
Style, Staff, Skills, and Shared Values
When a company invests in automation, it is primarily changing this element of the 7S model.
Systems
Failure on which of these elements may lead to overall company failure?
Any of them
Name 2 of the ways we highlighted Boeing is addressing their current company issues
New CEO
Acquisition of Spirit Aerospace systems
Safety Improvement Plan
Outside Monitoring and Increased Safety compliance spending
What is the current Boeing CEO's name?
Kelly Ortberg
Name one strong point of the 7S framework from our class on it
Good balance of focus on external competitiveness and organizational effectiveness
• Emphasizes whole system must be coordinated, not just strategy and structure
• Forces consideration of implementation during strategy and structure formation
When a company attempts to control its supply chain by acquiring suppliers or distributors, it is using this strategy.
Vertical Integration
A strong corporate culture is a reflection of these within an organization.
Shared Values
Name the 3 causes we highlighted for Boeing's recent issues
Culture Change, Outsourcing, Mismanagement
When was Boeing founded?
1916
Who made the 7S framework?
McKinsey consultants Peters and Waterman
This type of structure requires employees to report to multiple managers, typically one functional and one project-based.
Matrix Structure
Why are they called soft 7S elements?
These elements are difficult to describe, less tangible, and more influenced by the culture of an organization. They are fluid and subjective.
What were the names of the two ousted Boeing CEOs we mentioned?
Where is Boeing's headquarters located?
Virginia