HCSG Foundation
What is the name of Healthcare Services Group CEO
Ted Wahl
What does TPA stand and what governing offical audits
Time Punch Adjustement / Dept of Labor
What color pad do you scrub with (most used) and why
Red pad, because of the toughness of the pad will not damage floor
What are the common chemcials use in HSKP Carts in our district and what does each do
Oxivir - Disinfectant
Glance - Window Cleaner
Crew - Bathroom scale remover
Good sense - Odor counteractor
What does PASS stand for
Pull pin, aim nozzle, queeze handle, sweep side to side
Which of the folloing are not part of HCSG VALUES: Integrity, Passion & Perseverance, Collaboration, Individual recognition, Empowerment... and why
Individual recognition
What is the 7 min rule regarding the timeclock when it comes to rounding times with EPAY
Time enters as 15, 30, 45, 60 - If employee clocks in before 7 min to nearest quarter time it rounds down; after it rounds up. Example 3:09pm rounds to 3:15pm
What are the different color pads we use and why (Red, Black, Dark Blue, Light Blue, Light Pink, Dark Green, Natural hog hair)
Red - General floor scrubbing / buffing
Black - Strip / Wax
Dark blue / Green - Top Scrub
Light pink - Buffing (UHS buffing)
Hog Hair: Buffing (removes scratches)
What does AHCA look for when they inspect laundry?
Lint log, sling logs, disinfectant, PPE, doors closed, chemicals off floor, barrier curtains clean and function, cleanliness, fan dust, folding techniques (not touching body)
What are the following CODES: Red, Blue, Black, Grey, Alice, Silver
Red: Fire Alert / Blue Medical Emergency / Black: Bomb Threat / Grey: Weather alert / Alice: Active Shooter / Silver: Elopement
What is the Healthcare Services Group Vision and why
HCSG Vision is to be the choice for our customers
What is the difference between Job Routine and Job Description
Job routine: Daily agenda with times laid out for workday
Job Description: Job Description is a written document which narrates the job contents in a systematic manner describing, what are the tasks performed by a worker.. and how they are to be performed
Describe the Strip Wax process and explain it
explain
What does life safety look for when inspecting?
Chemicals on floor, doors blocked, doors closed, cleanliness, lint logs, sling logs, lint behind dryer (maint)
PPE Doning in which order (Mask, Gown, Gloves, goggles)
1) Gown
2) Mask
3) Googles
4) Gloves
How many states does HCSG occupy in the United states, what is the current employee count and current stock price
States: 48
Employees: 35,000
Stock: $9.61
What documents are posted on the laundry / HSKP Board
Job routines, job descriptions, project / deep clean / strip wax / buffing / project schedules, employee schedule, EEOC, Hotline poster, OSHA 301, Workers comp poster, chemical poster, Code poster
How many steps are in the onboarding process and describe each step
4 steps
1- Application
2- Hire button
3- Employee onboarding
4- I9 page 2 and put in time clock
Describe in order the 5 step cleaning for resident room
Dust surfaces, trash, sweep floor, clean horizontal / vertical surfaces, mop floor
What does RACE stand for
Rescue, Alert/Alarm, Contain, Extinguish
Who founded HCSG and what year if it go public on the nasdaq
Dan McCartney
1983
Healthcare Services Group, Inc. (HCSG) Goes Public
Healthcare Housekeeping Systems officially becomes Healthcare Services Group, Inc. via a successful initial public offering.
What are the 4 types of ECAs (start to finish)
Verbal or coach / council (written warning), 2nd written, 3rd written, 4th and final then termination document
What is the laundry initiative and what is involved in this process
Formulated systematic approach to the laundry dept. Establish par levels, lint log, sling log, delivery log, load counts, rag out counts
What are the 4 types of Abuse / Neglect and what are the reporting times and to whom do you report
Physical, emotional, pychological, sexual and misappropriation
Report to facility Admin
Abuse: 2 hours report time
Neglect: 24 hours report time