What's the risk?
Overcrowded areas and long wait times are examples of this type of risk factor.
What are environmental/system factors
Violence can lead to this mental health disorder, often involving flashbacks and emotional distress.
What is PTSD
This technique involves calmly acknowledging a patient's feelings to help defuse escalating behavior.
What is validation?
True or False: All violence in a healthcare setting is preventable.
FALSE: patient behavior and high-stress environments are often unpredictable. However, proactive measures can and should be put in place in the healthcare setting.
The belief that violence is unavoidable leads to this common mindset.
What is acceptance or normalization?
This department is often the highest - risk area for workplace violence.
What is the Emergency Department
This is what happens when healthcare workers fear retaliation or stigma after reporting violence.
what is underreporting?
Healthcare workers can often de-escalate situations by using this communication approach to calm patients or families.
What is clear and empathetic communication?
Document the event, complete an incident report, report to supervisor, and participate in a debriefing session.
What should be done after a violent incident occurs?
By observing early signs of agitation, using de-escalation techniques, and calling for assistance early.
How can nurses apply prevention strategies in daily practice?
Any act or threat of physical violence, harassment, intimidation, or other threatening behavior that occurs at the work site.
What is workplace violence?
Increases turnover because healthcare workers leave due to unsafe environments.
How does violence contribute to staff shortages?
Training healthcare workers to do this after a violent or high - risk encounter helps them mentally and emotionally recover.
What is participate in trauma - crisis counseling or debriefing?
Pacing, clenched fists, loud voice, glaring, refusal to follow instructions.
What are some early warning signs of escalating aggression?
True or False: Nurses should wait until a situation escalates to act.
False. Early recognition and intervention prevent escalation.
True or False: All violence in healthcare is physical.
False. violence can be verbal, emotional, psychological, or physical.
May lead to emotional detachment, avoidance of patients, and decreased empathy, which harms patient trust and care quality.
How can frequent exposure to violence affect a nurse’s ability to build therapeutic relationships?
This association prioritizes ongoing de-escalation training and enforcing a zero-tolerance policy.
What does the ANA recommend preventing workplace violence?
This is the most common type of violence in a healthcare setting, where violence is directed at employees by patients, family members, or visitors.
What is Type II violence? (Also known as Client-on-Worker violence)
Allows staff to reflect, release stress, learn from the incident, and support one another.
Why is a debriefing important after a violent event?
This risk can lead to heightened frustration, stress and anger among patients and their families, potentially triggering aggressive behaviors against healthcare workers.
What is decreased patient satisfaction?
Studies show there is a 1-3 times higher percentage rate of this negative outcome in healthcare workers who experience violence in the workplace.
What is suicidal ideation and attempts
Federal organization that provides workplace violence prevention guidelines for healthcare workers?
What is OSHA? – Occupational Safety and Health Administration.
What are the 4 main types of violence in a healthcare setting?
Type I: Criminal Intent
Type II: Patient-on-Worker
Type III: Worker-on-Worker
Type IV: Personal Relationship
Worksite analyses, staff training, enhanced safety measures, staff meetings, effective communication techniques, addressing root causes, data collection, and post-incident support.
What are key strategies for healthcare violence prevention?