Keep Calm and PPT
An EE is on a paid LOA and the client has provided the earnings code and hours to be applied on the LOA request. This team is responsible for making sure the EE pay reflects correctly on the payroll grid.
Who is Payroll and Platform Team?
I have a love for numbers and a good chart makes my day!
Who is Daniel Heasley?
This system helps track client interactions, issues, requests, and complaints.
What is SalesForce?
The fall holiday originated from the ancient Celtic festival of Samhain.
What is Halloween?
The name of the explorer that Carl idolized as a boy in "Up".
Who is Charles Muntz?
These are the five questions you should ask each time a client reaches out for term support.
What is:
1. What is the work state?
2. What is the term date?
3. Is this a voluntary or involuntary term?
4. Have you spoken to HRC?
5. Is the EE on an LOA?
Is the number of front-line Seniors there are in Sak Town. (bonus 10 points per Sr you can name)
What is 12?
Who is: Charnise, Alberto, Tara, Scott, Ashley, Gustavo, Ariyana, Chris, Christine, Jodi, Cecilia, MJ?
This five-letter word is the foundation of great customer service and makes people feel seen, heard, and valued.
What is R-E-S-P-E-C-T?
This December holiday celebrates the rededication of the Second Temple in Jerusalem.
What is Hanukkah?
The type of fish that Dory from "Finding Nemo" is.
What is a Blue Tang?
This is when a check adjustment would be needed.
What is if a change is needed to reallocate earning codes and will result in the employee receiving more money?
If I had to choose a game show that I had the best chance of winning, it would be Family Feud.
Who is Rosie and Lori?
The length of time it takes for a client to form a first impression of your service.
What is 7 seconds?
This Spring holiday is based on the lunar calendar and includes a meal called Sedar.
What is Passover?
Boo from Monster Inc's real name
(Never said aloud but was shown on one of her crayon drawings)
Who is Mary
I am the team that processes credits for terminated clients and I process them on these days using this payment type.
Who is Accounts Payable on Tuesdays and Thursdays by a live check.
I have a passion for photography and specialize in all forms!
Who is Amber Silva?
This phrase is better than saying "I don't know" when a client asks something you're unsure about.
What is "Let me find that out for you"?
This holiday, celebrated in June, honors the emancipation of enslaved African Americans in the U.S.
What is Juneteenth?
The emotion from "Inside Out" that takes control when Joy and Sadness are lost.
Who is Anger?
The reason why the payroll will show -REG earnings when the client is trying to add PTO to the payroll grid.
What is client is adding more PTO than what is available, so the system is adjusting the time that has already been paid in REG and reallocating it to PTO.
I was a ballet dancer for 20 years and dreamed of goingto Julliard before I got injured. This explains why my favorite movie is Save the Last Dance.
Who is Angela Hernandez?
This skill is key in diffusing tension and understanding the client's true concerns.
What is Empathy?
Country that traditionally celebrates Boxing Day the day after Christmas.
What is United Kingdom?
Also acceptable: What is Australia, Canada, New Zealand, Hong Kong, or South Africa?
The feared food critic that Remy must impress in "Ratatouille".
Who is Anton Ego