safety
What is the most important part of personal hygiene for a food handler?
Washing hands
Bacteria grow, especially fast in the temperature range of
70F-125F
Body language and gestures are which type of communication?
Non - Verbal
Who is primarily responsible for seating customers in a contemporary full - service operation?
host / hostess
Which of the following service styles is the simplest?
English
What are the conditions that pathogens need to grow?
Food, Acidity, time, temperature, oxygen, moisture
After 4 hours of continuously making sandwiches, what actions should the food handler perform to the wok surface?
Clean and Sanitize
Which is a respectful way for a listener to agree with a speakers point?
Nodding
Which task should a server perform from the guest right side?
clearing plates
What is an example of an open ended question?
"What are your interests"
Which agency is responsible for the enforcement of food safety regulations?
State of local health department.
What is food safety management system typically designed to prevent?
foodborne illness
When receiving food from a vendor, scales are used to?
confirm order amounts
The staff member who is responsible for service throughout the dinning room, is the?
headwaiter
Treating people fairly and holding others accountable is an example of?
leading consistently
Which of the following is the PRIMARY consideration when deep frying multiple large batches of frozen food?
recovery time
The term used in the restaurant and food service industry to "put in place" is called?
Mise en place
After an job interview, an applicant should?
send a thank you note
The first step in resolving, a customer complaint is to?
listen to the guest, explain the issue
The primary reason for seasoning a dish is to?
enhance the depth of flavor
Which class of fire extinguisher should be used to extinguished a deep fryer fire after the power has been turned off?
Class K
What is cross-contamination?
spreading pathogens through one surface to another.
When managers attempt to identify with the feelings, thoughts, or attitudes of an employee, they are showing what?
empathy
Which of the following is an example of a FOH of the employee?
Maitre D
Bread is an edible container, it provides?
bulk