📜 Abuse Monsters
This flag appears when abuse is detected in a customer’s Control Panel.
Abuse Control-Panel?
This review can delay activation by up to 48 hours.
Manual Risk Check
Security denies contract activation after review for major risk.
Fraud Prevention
Customer must reset their email password.
Abuse Mailbox
This flag results in account termination for violating Terms & Conditions.
Abuse
An account is locked because of unpaid bills.
Open Debt Request
Customer’s Control Panel was hacked, but the customer is legitimate.
Fraud Suspicion
Customer should review Terms and Conditions for more details.
Abuse or Fraud Detection
A ticket generated by email about incorrect configuration or hacking attempts.
Abuse Mailbox
A victim of CP hack is advised to contact their bank for a chargeback.
CPHACK
Customer’s account is terminated after violating Terms & Conditions.
Fraud Detection
Customer must pay an overdue bill to clear their account.
Open Debt Request
A misuse of a customer's website that generates an abuse ticket.
Abuse Webspace
Automated system check that screens for blacklist matches.
Risk Check
Customer claims that someone stole their payment method.
Payment Theft
Customer must send verification documents before contract activation.
Auth Request
Flag for server misuse on cloud, managed, or dedicated hosting.
Abuse Server
Requires manual document verification before activation.
Auth Request
Fraud Department steps in when a customer disputes account closure.
Escalation to Fraud Department
Customer must follow the fraud investigation guide.
Payment Theft