Unpacking
JP sends back a case in the shipment
What is place the case with all the other cases under cabinets, not in the tray? (Bonus- Make sure not to throw away the cleaning cloth).
Putting a stick-on sticker on all of these lenses.
What is techshield lenses?
Stock lens parameters.
What is +4.00 to -6.00 sph and only 2.00 cyl SV?(Non-eyezen or Multifocal or tint/polarized)
Putting frame in the desk or back in the lab after a patient leave.
What is never do it?
Turn around time for a job on a Monday.
What is 14 days?
A FTT is received.
What is keep the UPC from the box or bag with the frame to tag it?
Cutting a SV polarized lens.
What is dotting up and making sure the polarized axis' are lined up?
Things that should go into a tray after a order is placed.
After finishing a adjustment or repair.
What is put tools away?
ETA told to pt if they get a tint and/or mirror coating.
What is 3-4 weeks?
(Bonus: Change promise date after invoicing and place 3 week ETA on tray)
Frame warranty frame received.
What is make a copy of the frame invoice from the maufacturor and place in bag with broken frame?
Dotting up lenses manually.
What is all uncut lenses? (Prism SV, Not making cutout, polarized...)
Building a Sillouette order.
What is select the Chassis Silhouette frame correctly and put shape and size of lens?
(Bonus info/Side note- Maui ordered make sure to select MauiRX version of the frame.)
Glasses have been dispensed and marked delivered in EPM.
What is shred papers and take care of tray?
Steps one would take after getting an ETA from the lab onto a sticky note. (3 parts)
What is notes in EPM?
What is notify the patient?
What is change date on tray with new ETA?
Stock lens warranty and neurolenses lens return.
What is make a copy of invoice and place lenses in bag with invoice?
Other important trays to watch our for and get done in a timely manner.
What are checking for due or past due uncuts or stock lenses in the reports pile daily? (Or what is the reports pile?)
Manual vs Electronic. (Answer both parts)
Manual- What is jobs that go to Oakley, Spectera, Eyemed, Redo Maui, neurolens, (cash stock lenses) orders?
Electronic- What is everything else?
Steps taken if putting a frame into a cart.
What is put in lab tracking, make a tray, and tell & give to the orderer?
Patient owes $ for being miss charged by the optician.
What is the optician that helped them, reaches out to explain and collect the balance before ordering?
Uncuts are recieved. 2 part question.
What is frame enclosed, goes into reports?
What is frame to come, check in before reports?
Cutting Lool/Metal Inline grooved lenses.
What is cut as a rimless groove and change the groove width and depth setting on the edger to 0.80 each?
Distinguish frame enclosed, lab supplied, order from vendor, lenses only (Archive/uncuts), patient own frame. (Answer all 5 parts)
1. What is non-frame dream taken from board?
2. What are Genesis, Oakley, Maui?
3. What is ordering frame dream or different color from manufacturer?
4. What is pt keeping POF frame?
5. What is pt leaving their pof with us?
Frame size or bigger that is considered an Oversize lens and its coorilating charge if not covered by insurance.
What is eye size 61 and $20?
Frame is dicontinued on Clear Vision Optical and we cannot get it after calling their number. Patient really wants that frame... Name of our wonderful rep who looks like Hunter's dad.
Who is Chad?