Conflict & Collaboration
This conflict style aims for a win-win outcome through cooperation.
What is collaborating?
This rule says to decide when you have most—but not all—of the facts.
What is the 70% rule?
This stakeholder is most concerned with ROI and financial feasibility.
What is the Finance Director?
This is a small but powerful habit that builds trust over time.
What is following through on commitments?
Inclusive leadership is built on behaviors like being open-minded, building trust, and this.
What is being intentional?
This kind of resistance shows up as silent disengagement or inaction.
What is passive resistance?
These three factors make high-pressure leadership decisions difficult.
What are time, stakes, and emotional pressure?
This is one way to persuade a skeptical stakeholder when pitching your idea.
What is aligning your message with their priorities?
This technique is used in misinformation to trigger fast emotional reactions.
What is emotional manipulation?
This quote reminds us that inclusion doesn’t happen automatically.
What is “We Miss What We Don’t Practice”?
This conflict style means giving in to preserve peace.
What is accommodating?
This kind of thinking focuses on long-term goals and future impact.
What is strategic thinking?
This type of communication is customized based on who you’re trying to influence.
What is stakeholder strategy?
This is the act of admitting fault and taking responsibility.
What is acknowledging a mistake?
This type of leadership shows up in everyday actions like asking who’s not in the room and adjusting decisions accordingly.
What is inclusive leadership?
This step in Kotter’s model helps sustain change momentum by marking progress.
What is celebrate short-term wins?
When little data is available, a leader should lean on these three things
What are values, experience, and team input?
This Kotter step is tested when someone asks, “Who owns this when you’re gone?”
What is anchoring the change in the culture?
This is one way leaders can make their messages more trustworthy during times of uncertainty.
What is use clear, consistent communication?
According to our slides, these three behaviors define inclusive leadership.
What are being intentional, open-minded, and building trust?