Operations Division
Protocols
Pot-Luck
Call Taking
Policy
100

The BPD Operations Division is part of which BPD Bureau?

Bureau of Field Services

100

Employees shall obey all orders from___________ 

A Superior Officer or Supervisors

100

PO will use broadcast a CODE 303 for a firearms discharge. What Code will a PO use if they Less Lethal Shotgun?

Code 303-A

100

A Phase 1 cell phone call indicates the location of what?

Cell Phone Tower

100

A BPD Deputy Superintendent has how many Stars?

(3) Stars

200

How long does an Operations Division employee have to request a hearing for a Written Warning or Suspension?

Request IN WRITING within 48 Hours

200

This type of reprimand cannot be appealed

Oral/Verbal Reprimand

200

Civilian Personnel need departmental permission EVERY YEAR to hold off duty employment? What month must they request this?

OCTOBER
200

A Phase 2 cell call indicates the location of what?

Cell Phone location

200

All 911 callers who present a Section 12 shall be transferred to_______________

EMS

300

Regarding Safety Net, what number are call takers required to obtain from callers to locate the missing person?

Frequency Number (6 digit number separated by a decimal - ex: (123.765)

300

All Medical Documentation to potentially excuse an employees specific absences must be submitted to the Captain within_________

(10) Calendar Days

300

Tactical Operations at a Critical Incident is manage by?

Operations Section Cheif

300

What should be used in conjunction with obtaining a callers location

Mapping

300

What type of shirt are Operations Division civilian employees required to wear? Be specific

1. Black polo, collared shirt

2. Boston Police Logo on Left chest

3. Operations division above the logo

4. Job title below the logo

400

Who is in charge of the Operations Division (3 people)?


1. Superintendent Robert Ciccolo

2. Captain Tim Gaughan

3. Christopher Markunas, Director of Operations

400

What is the most important piece of information to obatin from a 911 caller?

Address

400

If a Dispatcher cannot dispatch a Priority One call immediately they will do follow these (2) protocols?

1. Make a note in CAD remarking on the reason for the delayed dispatch.

2. Notify the PS there is a Priority 1 pending.

400

If a caller states they have called 911 more than 2 times, with no police response, who shall the call taker notify?

Operations Supervisor

400

T or F: For Section 12 purposes, incidents at Medical Facilities and Schools, DO NOT need to be VETTED by SOU?

TRUE

500

How long does a employee have to file a Harassment complaint

300 days

500

An Operations Division employee injured while working shall make (2) immediate notifications. Who is notified?

1. Operations Supervisor

2. MA Division of Industrial Accidents by Telephone

500

What is the Critical Incident CODE for an Active Shooter?

CODE 105

500

Before Transferring a 911 Call to EMS, What (3) things should a call taker do?

1. Verify address and section of city

2. Determine the nature of the incident

3. Determine if a police response is necessary

500

What are the (4) circumstances in which an employee is required to provide a Doctor's Note?

1. Patterned Sick leave 

2. More than (5) consecutive days of sick leave

3. Use a sick day after denied a discretionary day

4. More than (10) instances of Sick leave use in the prior (12) Months.

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