TIC Principles in Practice
Engagement Mistakes
Trauma-Informed or Not?
100

Which TIC principle is most at risk of being unintentionally violated when a nurse rushes through consent forms in a noisy ER, and what can be done instead?

Trustworthiness & Transparency. 

100

This principle involves openly sharing information and intentions with the patient in order to reduce power imbalances.

Trustworthiness and Transparency

100

A client asks for a female provider and the team honors the request. Another nurse privately dismisses it as “overreacting.” Trauma-informed or not? Explain.

Not trauma-informed

200

A patient is given options on how and where they’d like to receive information about their diagnosis. Which TIC principle is reflected here?

Empowerment, Voice, and Choice. 

200

A nurse continues with physical assessments despite the patient’s visible discomfort and minimal verbal response. What key trauma-informed principle is being overlooked?

Safety.

200

This TIC principle is about creating an environment—physically and emotionally—where a person feels protected and respected.

Safety

300

A nurse explains every step of a procedure before beginning and checks in frequently. Which TIC principle is being applied, and why does it matter?

Trustworthiness and Transparency. 

300

Give a trauma-informed example of a reflective statement using “open-ended questioning” when a patient says, “I hate talking about what happened.

It sounds like talking about it feels overwhelming; what would feel safer for you right now?

300

While supporting a client who is opening up about their past abuse, the nurse begins to tear up and says, “I went through something similar when I was younger. It’s so painful—I completely understand how you feel.” The client pauses, then quietly nods.

Q: Trauma-informed or not?

No

400

During a discharge planning meeting, the nurse invites the patient and their family to share concerns and set goals together. Which principle is best illustrated here?

Collaboration and Mutuality. Shared decision-making promotes inclusion and trust.

400

What critical error might occur if a nurse prioritizes documentation over patient response during a trauma disclosure, and which principle is breached?

Fails to attune to the patient’s emotional cues, violating Safety and Empowerment. The patient may feel dismissed or retraumatized.

400

During a trauma disclosure, the nurse stays silent, maintains calm presence, and offers tissues without speaking. Trauma-informed or not? Why?

Yes

500

A patient says, “I’m fine, I don’t need to talk about it,” but appears withdrawn and avoids eye contact. Which OARS strategy would you use, and how would you phrase it in a trauma-informed way?

Reflective Listening; It seems like you are not ready to talk right now now and that's completely okay. I'm here when you're ready

500

A nurse assumes a patient’s hesitation is due to “non-compliance” and documents it without exploring further. Why is this a trauma-informed engagement mistake?

It labels behavior instead of seeking understanding. Trauma can impact trust and communication; labeling without context risks re-traumatization.

500

A nursing student completes all assessment steps correctly but forgets to close the curtain, uses a clipboard barrier while speaking, and avoids follow-up after the patient discloses past trauma.
Why might this technically “correct” assessment still be trauma-insensitive?

student failed to create psychological safety and missed an opportunity for trust-building

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