Enter Title

FRAUD

100

When a member gets a double charge at a store, you file this kind of claim

What is a Dispute?

200

When someone who is not the member charges the card without the members permission, you file this kind of claim.

What is a Fraud Claim?

300

This is what the acronym COMB stands for.

What is Compromised Online and Mobile Banking?

400

This is what you call it when an electronic (e.g., text, email) solicitation was received trying to gain personal information

What is Phishing, Vishing, or Smishing?

500

This is what you should do if you realize you might have deposited a fraudulent check 

Process error correction, complete Suspicious Deposit Referral 

WIRES

100

This is the cutoff time for the wire to be sent same day 

What is 1:30 PM?

200

This is the dollar amount that requires leader approval

What is $50k?

300

This is what must you read to the member before submitting EVERY wire

What is the Wire Transfer Disclosure?

400

These are some options for Red Flags that must be presented to Leaders no matter the amount

What are 

• Member has not initiated a wire within the past year
• A request for an international wire
• More than 2 wire transactions within 10 business days
• The payee of the transaction is on the Payee Hot List
• The transaction is made from the proceeds of large deposit(s)
  • Greater than $5000 within the last 30 days
  • The wire transfer is 50% or greater than the deposit amount
• The transaction is for more than $20,000