Clear Desk/Clear Screen Policy
Before heading to lunch, a restroom break, or a meeting, you must do this to your computer screen.
What is lock it?
This system is the main source of record for our business operations and data.
What is Mainframe?
This team answers incoming calls and responds to secure messages from customers.
What is Customer Care?
This company delivers Toyota vehicles, parts, and accessories to 177 independent dealerships across the Southeast U.S.
What is Southeast Toyota Distributors?
This core value is all about respecting different perspectives and treating others with honesty and fairness.
What is Consideration?
This policy requires you to keep your work area free of sensitive documents when you’re not present.
What is the Clear Desk Policy?
Associates use this tool to clock in and out and track their hours worked.
What is Clockwork?
Responsible for reaching out to customers with past due accounts and helping reduce losses.
What is the Collections department?
A leader in the F&I industry for over 45 years, this company partners with over 4,000 dealers nationwide.
What is JM&A Group?
We build strong contributions and better results by collaborating, sharing knowledge, and building trust.
What is Cooperation?
At the end of the workday, sensitive documents must be removed from your desk or stored here.
What is a locked file cabinet or secured location?
This cloud-based system tracks customer interactions and is used to create different types of cases.
What is Service Cloud?
This team applies customer payments, payoffs, and handles daily financial transactions.
What is Operational Accounting?
Located in Margate, Florida, this is JM Family's only retail automotive dealership.
What is JM Lexus?
This value emphasizes staying engaged through the open exchange of ideas, information, and honest feedback.
What is Communication?
If you leave sensitive documents out but shut and lock your office door, this security measure is considered acceptable.
What is a locked office?
If you need to view your schedule or request time off, this is the tool you use.
What is Workforce Engagement Management?
They audit associate performance through phone and non-phone evaluations.
What is Quality Assurance?
This company is one of the world’s largest franchising systems specializing in home improvement goods and services.
What is Home Franchise Concepts?
By taking risks, learning from experiences, and improving continuously, we live out this forward-thinking core value.
What is Innovation?
This term refers to any data that must be protected and is accessed, created, or used by authorized users.
What is Sensitive Information?
This AI-powered tool monitors associate phone calls for quality and insights.
What is CallMiner?
Supporting over 300 unique processes, this team provides help to every department in the CECs.
What is Customer Experience Support?
Since 1981, this company has provided financing and leasing options to Toyota dealerships in five Southeastern states (AL, FL, GA, NC and SC).
What is Southeast Toyota Finance?
We show ownership and high standards for ourselves and our teams by living this value every day.
What is Accountability?