WRAP
How many days are the Wrap Program
180
What is the name of the movie we watch in vocational?
Remember the Titans
What is the most important meal of the day?
Breakfast
What should we use to clean windows and remove spots from chrome?
What is the name of the city where the Eaton County Jail is in?
Charlotte
What is the fourth book in CTC
Give three types of written communication in a workplace
Memo, sticky notes, email
What percentage of your time should be attending to guest needs?
50%
Name a way you can protect yourself from blood borne pathogens
Cover open wounds with bandage, gloves, masks
What award show takes place this sunday?
Tony's
Name the 6 books that you go over during vocational?
Kitchen Cook
Restaurant Server
Maintenance Employee
Guestroom Attendant
Breakfast Attendant
What is the very first soft skill session 1 day 1
Tying a tie, giving great customer service
What is the temperature danger zone?
40-140
When does guestroom cleaning begin?
As soon as you approach the guestroom door
What is the most repeated step in MRT
Step 3
What does WRAP stand for?
Westside Alternative to Prison Program
What is the last soft skill in the books?
Job interview prep and resume
What security function do all employees have the responsibility to perform
Watch and report suspicious activity
Name the last 3 halftime superbowl sings
Kendrick Lamar, Usher, Rhianna
What is the name of the P.O. that runs the program? (FULL NAME)
Tameia Dillard
Name four of the soft skills we went over this week?
Collaboration, motivating, public speaking, written communication
What is the first half of all of the START books called?
All employee knowledge
What do you do if there is a dead guest in the room?
Leave the room right away, don't touch anything
What are two things you can never eat for breakfast?
Lunch and Dinner