MRC
GAP
FIVE FIVE
INSURANCE
PSP
100

What is the Time Frame to add MRC to a Loan? 

(Included in Loan 90days), outside that time frame Out-of-Pocket Cost

100

How much does GAP cost?

$649

100

What is Oscar's ideal AC temp??

Anything under 66

100

SchoolsFirst provides Insurance for Member's pets. True or False?

False!

100

What three unexpected events does PSP cover??

Involuntary Unemployment


Disability


Loss of Life

200

How many areas does SILVER cover? 

11

1. Engine 2. Transmission 3. Front Wheel Drive 4. Rear Wheel Drive 5. Steering 6. Front Suspension 7. Brakes 8. Electrical 9. Air Conditioning 10. Basic Hybrid / Electric Components 11. Seals & Gaskets 

200

GAP's payout can be up to ____

$50,000

200

When was the Crocker Village branch founded?

August 2020

200

What RG can we use to submit a request for a Member to get a call back from Insurance Services? 

RG: CALL

200
Once the protected Member is 75 years old, the maximum payout drops to...

25% of the total loan balance, or $25,000, whichever is less. 

300

What vehicles are NOT eligible for MRC, regardless of mileage, age, and make? 

(Name at least 5)

Salvaged or rebuilt vehicles

Taxi, limousines, shuttles

Commercial vehicles 

Vehicles previously owned by the government or emergency services 

Trucks rated more then ONE ton

Grey Market specs

Motorcycles 

Motor Homes

Vehicles by Saturn & Saab

Exotic Imports

All vehicles registered in Florida at the time of MRC purchase. 

300

A claim must be filed within __ days from the date of the primary carrier's settlement?? 

60

300

What's the best movie of all time according to Avery. 

Dune II

300

True or False: Do we offer insurance for Condos and Homes? 

True

300

What terminates PSP??

Loan is paid in full. 

Once a payment is delinquent 90 days or more

Death of the Member

Covered Member signs a PSP cancellation contract

400

How do Members go about transferring their coverage? 

Member's complete the MRC Transfer Request Form, all previous owners sign, Mail the Form, and a $50 check payable to Consumer Program Administrators, Inc. 

400

For the Vehicle to be eligible for GAP it must not exceed the maximum amount financed of $________

$100,000

400

What type of business are we in?

The "business of emotions"

400

What is the extension for Members to reach our Insurance Department? 

(800)462-8328, ext. 4309

400

What RG adds PSP to an existing Credit Card

RG:CLL

Note: RG: CLL prints the Payment Shield Plus Contract, automatically adds the protection on the Fiserv Optis system, and creates an Account Note and Tracking Record to document the protection effective date.

500

What type of Deductible options do Members Have? 

$0, $100, $250, or $500

500

What type of Insurance must the Member have? 

Member must have primary comprehensive and collision coverage

500

What is Robin's kryptonite?

Season Pollen

500

How many different types of Insurances does SFFCU offer?  

9 including GAP and MRC

500

What are some NON-protected events? 

Life Plus events

Suicide within 12 months of PSP contract date

Death within 6 months of PSP contract date caused by pre-existing condition

Terminal illness diagnosed prior to contract date


Disability events

Normal pregnancy 

Self-Inflicted injury

Disabled within 6 months of PSP contract date due to a pre-existing condition



Involuntary Unemployment events

Unemployed within 3 months of PSP contract

Self-Inflicted Injury 

Any instance of voluntary unemployment or job loss due to seasonal layoff, temporary employment, self-employment, sabbaticals, or labor disputes

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