Communicating with Colleagues
What are two ways nurses can maintain professionalism when communicating with each other during a crisis?
What are staying calm and speaking with purpose?
What communication method helps verify patient understanding during a disaster?
What is the teach-back method?
Why is it important for healthcare teams to “speak with one voice” when communicating with community leaders during a crisis?
What is to prevent confusion and build trust?
This is a key demand of communication during a disaster that requires information to be precise, correct, and without any errors.
What is accuracy?
Which structured tool helps nurses share information efficiently during a crisis?
What is SBAR?
Why is delivering truthful updates essential, even when the outcome is uncertain?
What is because transparency builds trust and manages expectations?
Which community groups do nurses typically coordinate with during a crisis?
What are emergency teams, government officials, and public health leaders?
During a crisis, this common issue in communication can lead to delays, confusion, and medical errors.
What is miscommunication?
Why is being mindful of body language critical during a disaster?
What is because non-verbal cues can impact trust and reassurance?
How can nurses show empathy to families during a disaster?
What is by acknowledging emotions, listening actively, and offering support?
What is one benefit of using consistent terminology in disaster communication?
What is to avoid miscommunication and streamline response efforts?
This structured discussion at the end of a shift ensures the safe and effective transfer of patient care.
What is a shift change briefing?
What does the “L” in the C.A.L.M. acronym stand for and why is it important?
What is Lean on your team—to ensure coordination and support under pressure?
What is one strategy to reduce panic when communicating with distressed family members?
What is using calm tone, clear language, and frequent reassurance
Why is coordination with community partners critical during disaster response?
What is because it ensures resources are used effectively and public safety is protected?
Nurses who participate in this type of training are better equipped to respond effectively during emergencies.
What is disaster preparedness planning?