PROMPT (PREVENTATIVE HEALTH)
Patient Experience
Clinic Life
Eye Conditions
ODDS & ENDS
100

This type of cancer is the third leading cause of cancer-related deaths in both men and women.

What is Colon Cancer?

100

Name one way we can create a positive experience for members at check-in.

What is..

Greeting them with a warm and friendly attitude

How can I help you

When calling them up to registration "I can help you here"

100

This tool is used to measure intraocular pressure?

What is a tonometer?

100

This eye condition often causes blurry vision due to an irregularly shaped cornea.

What is astigmatism?

100

This color is the most common eye color worldwide

What is brown?

200

This test can detect changes in the cervix before cancer develops or catch it early, when it’s most curable.


What is a Pap test?

200

This simple yet powerful action helps members feel respected, valued, and understood during their visit.


What is listening carefully to them?

200

A patient receiving this injection often has wet AMD or diabetic macular edema

What is an anti-VEGF injection?

200

This condition is often caused by inflammation of the oil glands along the eyelid margin.

What is blepharitis?

200

Wearing someone else's glasses can harm your vision

What is a myth?

300

This diabetes-related eye condition develops over time and, while its damage can’t be reversed, it can be prevented from getting worse with proper management.


What is Diabetic Retinopathy?

300

This simple yet powerful action helps members feel respected, valued, and understood during their visit.


  1. What is listen carefully?



300

This form must be signed before performing certain injections or surgical procedures.

What is a consent form?

300

This condition causes the eyelid to turn inward, often leading to irritation from the lashes rubbing against the eye.

What is entropion?

300

You should never wear contact lenses while swimming

What is a fact?

400

This is the most common type of cancer in women, with about 1 in 8 developing it during their lifetime.


What is Breast Cancer?

400

This action ensures members understand their care plan and helps reduce confusion after their visit.


What is giving them written information to take home.


What is explaining things clearly

What is asking them if they have any questions and have them repeat what they understand as next steps if applicable.

400

This imaging tool is used to photograph the inside of the eye, particularly the retina

What is a fundus camera?

400

This condition can occur when the eyelid turns outward, exposing the inner surface.

What is ectropion?

400

These animals have horizontal pupils to help spot predators

What are Goats?

500

This non-fasting blood test reflects your average blood sugar over the past three months and helps prevent complications like kidney and heart disease when kept under control.


What is an A1C test?

500

What phrase summarizes how we treat members? (Hint: Dignity & ____ – also part of KP’s Principles of Responsibility)


  1. What is dignity and respect?
500

Starting in September, the appointment type for IOPs

What is an OVSTAFF 10?

500

This condition causes floaters or flashes and may be a sign of a serious retinal problem.

What is a PVD (posterior vitreous detachment)?

500

This animal can move each eye independently

What is a chameleon?

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