Happy Path
Initiates the Data Entry process
What is Transform document?
English
What language does the Primary Language field default to?
AEs & PQCs Platform
What is EQMS?
This step must be completed before calling the PBM to avoid delays and ensure all required information is ready.
What is gathering necessary information?
This tab in the PEP Console displays key information such as the patient’s name, birthdate, gender, preferred contact method, and address.
What is the Details Tab?
Pink Book
What is the Member Plan icon?
Text
What is the default method of contact?
This section collects details like initials, patient ID, height, weight, date of birth, and contact information.
What is Section 2: Patient Information?
You must introduce yourself and mention this about the call before discussing patient information.
What is that the call is on a recorded line?
Displays patient's insurance information
What is the Benefits Tab?
Found at the bottom of the first 4 pages of Enrollment Form
What is Veeva Code?
Member Plan & Prescription
What records are transformed for a resubmission?
What should you do if you do not receive an AE Reconciliation Reference Number within 1 business day after submitting a report to Safety@Insmed.com?
What is resubmit the original report, and if still not received, contact InsmedPV@Insmed.com and cc your line manager?
Generic name & Brand name
Brinsupri - Brensocatib
This tab in Salesforce provides a summary of the patient’s treatment goals, support needs, and services offered as part of their program.
What is the Care Plan?
Creates the Care Plan for the patient.
What is enroll patient?
Check box
What confirms the prescription is valid when processing the form?
This term includes any known or unknown sign of an illness, worsening symptoms, or unexpected medication outcomes.
What is an Adverse Event?
You should verify you’re speaking to the correct department for this type of inquiry before proceeding with the call.
What is prior authorization department?
This tab outlines regional assignments for team members such as the InLighten Coordinator, Therapeutic Specialist, and Field Access Manager.
What is the Territory Tab?
Caregiver
What is an Authorized Contact?
Information that may stop the SP Triage
What are HCP Signature and Date, Patient Mailing Address, Primary Phone number, HCP Mailing Address, Primary Payer, HIPAA Consent, Patient First and Last Name, HCP First and Last Name, HCP NPI, Specialty Pharmacy
Issues like suspected contamination, defective components, or counterfeit packaging are classified as what?
What are Product Quality Complaints (PQC)?
You should ask the PBM to send the approval or denial letter to this location.
What is inLighten Patient Support at the provided fax number and/or email?
Patient Engagement Platform
What is PEP?