Acronyms
Definitions
How it Relates
Random GTM Facts
Tools
100

ROI

Release of Information

100

What are post service treatment records (PSTR)?

The client's medical history after leaving the military. 

100

How much is a dual UAF?

$850

100

Where are the 2 offices that GTM Holdings works out of?

Las Cruces, NM and Chula Vista, CA

100
Where do we store client information and update notes?

ZEP CRM

200

UAF

Upfront Administrative Fee


200

What is a Personal Assessment Questionnaire?

Medical questionnaire the veteran is asked to fill out in the beginning of the process that is meant to assess the severity of a condition.

200

How many times will a veteran receive an RDL? 

As many times as the Veteran files a claim, as they are the response to the Veterans claim.

200

When must your timecards be approved by?

Be 6pm PST/7pm MST on Friday evening prior to a pay week

200

What do we use to calculate game plans?

The new calculator in ZEP CRM

300

CSA

Client Service Agreement

300

What does permanent and total refer to? 

The veteran has been rated at 100% disability for the duration of their life and no longer have to participate in yearly exams. Their rating can never decrease.

300

Do veterans have to attend C&P Exams for an increase claim?

No! The VA can make a decision based on private evidence provided to them.

300

What is the purpose of CloudPC?

To ensure that client files are handled securely and adhere to HIPAA regulations

300

Where do you clock in and out?

Paycor

400

DBQ

Disability Benefits Questionnaire

400

What is a diagnostic codes (DC) List?

A letter issued by the VA with the clients service connected disabilities and codes associated with the 38 CFR.

400

Which documents show the veteran's service connected disabilities?

Snapshot

RDL

DC List

400

Who are the doctors in our doctor network?

TP Health
EPC
Dr. Awodele
REE

400

Where will you be able to locate diagnostic codes and the schedule and ratings for disabilities?

The 38 CFR

500

TDIU

Total Disability based on Individual Unemployability

500

What is an intent to file?

A notice given to the VA by the Veteran, letting them know that the Veteran intends to file a claim.

500

What document is the final piece of evidence submitted to the VA with a claim?

The DBQ

500

Who are the founders of GTM Holdings?

Javier Lujan and Michael Zuccarello

500

What is the tool that contains the highest rating GTM can assist with for disabilities?

The Qualifying Cheat Sheet

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