Active Listening
What’s one thing you should do when you’re actively listening?
Make eye contact.
Don't interrupt.
Show your listening.
What’s the difference between a “You” statement and an ”I” statement?
“You” statements blame others, while “I” statements express how you feel.
What percent of communication is body language?
55%
You feel like your friend keeps interrupting you. What’s an “I” statement you can use?
"I feel frustrated when I’m not able to finish my thoughts.”
True or False: SEL is only important at school.
False, SEL helps in school, at home, and in life.
Why is active listening important during a conflict?
It helps the other person feel heard and can calm the situation down.
Change this into an “I” statement: “You never include me.”
I feel left out when I’m not included.
if someone crosses their arms, avoid eye contact, and frowns, what might that body language show?
That they’re upset, angry, or closed closed off.
You’re in an argument. What’s the first thing you should do to calm down?
Take a deep breath or pause to think.
Name one benefit of resolving conflicts calmly.
Better relationships.
Less stress.
More understanding.
If someone is talking and you’re distracted or looking at your phone, what message does that send?
That you don’t care or that you aren’t paying attention.
Why do “I” statements help solve conflicts better than “You” statements?
They reduce blame, which makes it easier for others to listen.
True or false: Your tone of voice matters more than your actual words.
True, 38% of how people communicate is through tone.
You’re doing most of the work in a group project, and one person is not helping at all. What’s a respectful way to bring it up?
“I feel stressed doing this alone. Can we talk about how to divide the work fairly?”
Active listening.
”I” statements.
Body Language/Tone.