Collection Guidelines
Acronyms
Departments
Hodge Podge
Culture Club
100

Number of days delinquent automated text are sent. 

What is 5 and 15

100

The Collateral Protection Insurance 

What is CPI

100

This is where you can find our Digital Loan Officers

What is Channel Services 

100

The "go to" for Organization resources

What is EC Pro

100

Mission statement

What is Invest in People - Champion Success

200

LSI assist with accounts this number of days DQ

What is between 20-40 days

200

ECM-Swivel-SWBC 

What is pay by phone

200

Financial Planning - Investment Opportunities

Who are Financial Advisors

200

Eating hot chicken wings

What is Burning Questions

200

Core Values

What is Authenticity, Boldness, Collaboration, Dignity and Empathy

300

When funds are available and loan past due 45-60 days

What is right of offset

300

PPP

Payment Protection Plan

300

Storage Request

Who is Loan Support

300

Weekly updates housed here

Huddle Link

300

Vision Statement:

What is we build communities where all feel financially secure and empowered to reach their dreams. 
400

Secured loan is _ days delinquent and assigned for repossession

What is 90

400

DPW

What is Depreciation Waiver Insurance

400

Wires

What is Operations
400

New logo date

What is September 15th

400
Lead singer Culture Club

Who is Boy George

500

Secured/Unsecured loans 180-day DQ

What is must be charged off

500

ELT

Executive Leadership Team 

500

New Mortgage Loans - Refinances

Who are Mortgage Loan Officers (MLOs)

500

Digital conversion date Q2

What is September 12th

500

Our Story tagline

 What is "built for you, built for belonging"

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