Grammar
Softening language
Vocabulary
What do you say?
Ideas from course
100

Correct this sentence: 

I can’t sleep for the week.

I haven't slept in a week.

100
Soften this: 

The meeting was terrible. 


I don't think the meeting was very helpful.

100

People say this when something is a total failure — like a show nobody watched. "It's a ___!"

flop 

100

What expressions can you use to paraphrase what someone is saying?


“So you’re saying…”
“In other words…”
“You mean that…”

100

List three common interview questions

Tell me about yourself.

Why do you want this job?

Tell me about a time you...

What are your strengths/weaknesses?

200

Restate using an infinitive: 

The manager gave us extra training. He hoped it would prepare us for the new system.

The manager gave us extra training to prepare us for the new system.

200

Soften this: 

I'm going to be late. 


It looks like I might be a little late.

200

What word am I: 

I’m an important moment on your journey, like finishing your first year of school or getting a job.

milestone

200

How would you respond: 

Hi, Adam! It’s Diane. I hope I’m not calling at a bad time.

Not at all!
No worries.

200

What is the STAR technique?
• S – Situation: Where were you? What was happening?
• T – Task: What did you need to do or accomplish?
• A - ???
• R – ???


A – Action: What did you do? How did you do it?

R – Result: What happened in the end? What did you learn or feel?

300

Make a passive sentence: “They delivered the package yesterday.”

The package was delivered yesterday.

300

Soften this: 

We shouldn't do that.

I'm not sure we should do that.

We might want to think of another option.

300

What does “in the same boat” mean? 

To be in the same situation as someone.

300

Complete with the correct tense: 

We __________ (complete) several training sessions recently.

I usually __________ (answer) customer questions by email.

have completed 

answered

300

Complete the idioms:

off the top of my ?

breathing down my ?

put our ? together 

off the top of my head

breathing down my neck

put out heads together

400

Which one is correct: 

I don't know what I'll do if I lose my passport.

I don't know what I'd do if I lost my passport.

I don't know what I'd do if I lost my passport.

400

Soften the request:

Help me with this.
Do you think you could possibly help me with this?

Would you be able to help me with this?

400

“My manager can always count on me to show up on time and finish my tasks. Being __________ is something I take pride in.”

reliable

400

Your coworker seems stressed and overwhelmed. You want to offer
help politely.

Would you like some help with that?

Can I help you with that?

400

Why is it important to use the right register (level of formality)?

Using the right level of formality and tone can help you communicate clearly and build good professional relationships

500

Create a 2nd conditional sentence using: “win the lottery” and “buy a house.”

If I won the lottery, I'd buy a house.

500

Soften by using a question: 

We should call the supplier.

Do you think we should call the supplier?

500

Complete with the correct prepositions: 

1. I completed my Engineering degree ____ 1999.
2. I did the Culinary Arts program ____ VCC.
3. I have a Master’s Degree _____ McGill University.

1. in

2. at

3. from

500

What would you say when: 

You’re not sure what your teammate meant in a previous email.

Could you clarify what you meant in your last message?

500

How can you 'approach' your coworker before you make a request? 


• Can I ask a favor?
• Can I run something by you?
• Can I ask something?
• Do you have a sec/second/minute?
• Are you busy?


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