Managing Teams
An effective way to to handle conflict between team members
Document Incident
Stay Neutral and Objective
Listen to both sides
Focus on solutions
Facilitate a private conversation
One thing a manager should do to promote employee growth
Build leaders
Set goals - 90 day time frame with check-ins
Discuss career goals - where do they want to be
Offer Training Opportunities
One-on-Ones
One thing a manager should do if a policy isn't being followed
Involve HR if needed
Meet with employee
Reiterate Policy
Document issue
Address promptly
Before escalating an issue to HR a manager should do this
Review company policy
Attempt resolution
Talk with employee
Document facts
Investigate the issue
Integrity forged in time
Accountability without excuse
Pride in the craft
Win as one
Dedication
Name something a great leader does during a team meeting
Ask for feedback
Provide Updates
Recognize Achievements
Encourage participation
Set clear expectations
A manager does this during one-on-ones
Document takeaways
Offer support and resources
Discuss goals
Ask about challenges
Listen Actively
This policy helps ensure employee safety and OSHA compliance
Work place safety
Safety AWAIR
This is a red flag during the hiring process
No questions asked
Late to interview
Negative attitude
Poor communication
Inconsistent work history
Complete incident report
Notify leadership
Communicate clearly
Follow protocol
Ensure employee safety
Limit unnecessary meetings
Set boundaries for availability
Use Calendar
Delegate effectively
Prioritize tasks
One way to motivate a low performing employee
Offer coaching/mentorship
Recognize small wins
Create performance plan
Give constructive feedback
Set clear expectations
When a policy or procedure causes unintended problems, it should be...
Reviewed and revised
This document outlines the expectations, policies, and benefits for all employees
Employee Handbook
This is included in a performance review
Employee feedback
Behavior/conduct
Goals
Areas for improvement
Achievements
Something managers often forget that employees notice is...
Inconsistent enforcement of rules
Taking Credit
Mood/attitude
Failure to recognize effort
Lack of follow-up
Coaching differs from mentoring because it focuses more on this
performance or goal achievement
This policy explains how to report concerns like harassment or misconduct by a company
Whistleblower
The process of integrating a new employee into the organization
Onboarding
A quality great leaders have
Adaptability
Accountability
Empathy
Communication
Integrity
This can derail a team meeting
No action items
One person dominating
Poor time management
Going off topic
No agenda
A written roadmap showing potential paths an employee can take within the organization
Career path or chart
This outlines the step-by-step instructions for completing a task
procedure or SOP
Asking about this personal event during an interview may be discriminatory
Pregnancy
Increased Efficiency
Strong relationships
Innovation
Knowledge sharing
Improved problem solving