ITMs
This is also known as Teller Workstation.
What is Active Teller?
The main transactions type we use via Active Teller.
Hint: Assist, Control, & ____________
What is Identify?
This is the CFS cutoff time.
What is 4:00PM?
What is Help?
All steps related to cash handling must be done under this.
What is Dual Control?
This number is how many denominations of cash our ITMs can hold.
What is 4?
We use 2 options at ACU for verification through the ITMs: ID Scan & __________________.
What is Social Security Number?
What are some common check red flags to watch for?
Alex's Choice!
What is Card + PIN?
The department you call to disable the ITM Alarms.
Who is IT?
This is the machine type that we have outside our branches through the wall.
What is the 8300D?
This is the yellow "phrase" you can click when approving or denying transactions that require multiple approvals.
What is Action Required?
Besides CFS, this is another program to utilize to review account history and activity when make an educated decision on check verification.
What is Keystone?
The options for selecting bills, if a member doesn't select Choose Your Bills, are _______________ or Mixed Bills.
What is Fewest Bills?
This Island Machine at HQ typically is the most used and requires the most cash.
What is Machine 2 (Middle Lane)?
This is who a service request must be placed with if there is an issue with an ITM.
Who is Nusource?
In Active Teller Tablet, this colored tile symbolizes that an ITM is not in use.
What is Gray?
This is what you "click" if a check is determined to have issues.
What is Exclude?
Then you place a hold on those funds in Keystone until further research can be done!
This Notification displays for all check transactions at the ITM and the member must acknowledge the pop up before finishing their transaction.
What is Funds Availability?
This is the mode you must enter on the ITM to add cash or do a full cash balance.
What is Supervisor Mode?
This is the only ITM machine that has the ability to dispense coin.
what is the 8800?
This is the proper format when searching for a member by name.
What is LAST NAME,FIRST NAME (no spaces)
This is the button you click when you are ready to create a check file to go to the Fed.
What is Complete?
This type of transaction is not an option on our ITM screen.
What is Cash Check?
These are the 3 areas of the Fraud Triangle.
What are Opportunity, Rationalization, & Pressure?