TE/ATMs
All Up in Your Business
Name the Employee
Performance
Controls
100

Buy/sells are initiated on TE, at the time of the transaction, for amounts over $_____between cashboxes and for all amounts with vault, ATM, or cash recycler.

2000.00

100

Platinum Checking has an monthly fee of ___ unless you maintain a ___ balance. 

$95/$100K

100

Name the 3 employees that have worked at TJ MAX before

Jaziah, Tony & Alex

100

What are the five financial health metrics that impact scorecard?

Credit journey, LTG, ChaseMyHome, AutoSave, Direct Deposit

100

Report suspected / actual privacy incidents within how many hours of discovery

72

200

In order to redeem savings bonds, a client must have an active account for how long?

1 year. 

200

With the Business Ink Unlimited, you can earn $___ bonus cash back after you spend ____ on purchases in the first 3 months after account opening

$750/$6000

200

Name the 3 employees that have worked at BOA before

Meju, Aida, Marc

200

The q3 campaign focuses on growth in which two categories?

Student/youth & Credit Card

200

If a change occurs to branch access for an employee, they must go into branch keys and combinations and accept by _____. (timing)

End of day

300

If REMOVING/ADDING cash the ATM, you must also check the ____ bin. 

REJECT

300

The fee of the Business Complete Checking can be waived if you deposit ____ through Quick Accept transactions. 

$2000

300

Name the 5 employees who have worked at Citizens 

Nemo, Mags, Rami, Casey & Natasha 

300

To set up LTG, what must you click in the app to get to it? 

Plan & Track

300

Chase@chase.com can ONLY be used when... 

an existing client no longer wants their email on file. 

400

When settling the atm for Cash & Checks, which bins must be checked?

- currency cassettes  - divert - reject -- cash deposit/overflow - check deposit - check divert

Cash Deposit/Overflow & Check deposit & both Divert 

400

Performance Business Checking fee can be waived with a ___ beginning day balance.

$35,000

400

Name the 5 employees who left the country in June or July

Mags, Meju, Natasha, Rami, Aida 

400

Our July Scorecard was what performance level?

Bonus 100 pts - what percentage range? 

PL2!


105-106%

400

The 3 required disclosures must be printed and provided to the customer when performing a CD renegotiation are.... 

Rate sheet 

 CD Renewal (aka CD Renegotiation Receipt) 

 Additional Banking Services and Fees (ABSF) – English

500

How much is the new cash advance fee for non clients?

$10

500

The Business Ink Reserve currently has an offer to earn _____ bonus points after you spend ____ on purchases in your first 6 months from account opening 

200,000/$30,000

500

There are 7 birthdays left in the year for Gold Star..... List them in order (dates not needed) 

Jay Natasha Mags Ashley Lesly Meju Mira 

500

What is the name of the q3 Campaign? 

Chart Your Path 

500
What were the 3 CMR errors we had this year?

Invalid email, cash difference, PNF loss

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