Who's Who in the Office Zoo
If you need help with your computer, this team can help get you back on track.
Who is Internal Support - (enter support ticket in IT)
Your finance team asks if your margin is “positive,” “negative,” or just “imaginary.” You realize you need to track this number a little better.
What is gross profit margin?
If you install this type of license on more than one computer, your software may call the license police—who probably wear pocket protectors.
What is a single-user license?
This tech giant’s partner program lets you earn badges, unlock special pricing, and occasionally feel like you’re leveling up in a video game for selling Windows and cloud services.
What is the Microsoft Partner Network?
If your business is all about recurring revenue and you secretly dream in monthly payments, this acronym is your spirit animal.
What is MRR (Monthly Recurring Revenue)?
When someone suggests "just buy it, we'll figure out the budget later," this person suddenly appears, calculator in hand, ready to restore fiscal order.
Who is Brooks Engstrom (Director of Finance)
Term that describes when a company uses more Cisco software licenses than their Enterprise Agreement allows, often resulting in true-up discussions or additional charges.
What is Overconsumption?
This type of license is like a buffet—you pay once and everyone in your company can pile their plates with software (but not actual food).
What is an enterprise license?
If you want to sell networking gear and get invited to parties with lots of routers, switches, and acronyms, you should join this vendor’s partner program.
What is Cisco Partner Program?
Forget buying CDs or downloading files—this software is delivered over the internet, so you can procrastinate from anywhere, anytime.
What is SaaS (Software as a Service)?
From reconciling invoices to processing payments, this detail-oriented role keeps the books balanced.
Who is Accounts Payable (accounting@compunet.biz)
The process of setting up a new supplier in the system, completing all necessary agreements, and ensuring they’re ready make to money with CompuNet.
What is Vendor Onboarding
If your client wants to install software on every device in their building—including that ancient fax machine—they’re asking for this type of license.
What is a site license?
This vendor’s partner program gives you points for selling printers, copiers, and toner—so much so, you may start dreaming in cyan, magenta, and yellow.
What is HP Partner First Program?
Before our customers can install that shiny new software, they must scroll past 47 pages of legal jargon in this acronym agreement—admit it, they never actually read it.
What is EULA (End User License Agreement)?
Helps a customer who suddenly remembers their Cisco contracts exist—usually at 4:59 PM on a Friday—and frantically asks for access before the weekend begins.
Who is Customer Success (customersuccess@compunet.biz)
A three-letter acronym that makes your Proposal Manager reach for their largest coffee mug and start assembling spreadsheets at warp speed.
What is an RFP
Unlike those gym memberships you never use, this license type charges you based on how many people are actually logging in—no treadmills required.
What is a subscription license (or SaaS agreement)?
You want to sell the latest laptops, desktops, and “Instant Ink” subscriptions, so you join this company’s program—bonus points if you can tell their logo apart from a recycling sign.
What is HP Partner First Program?
When your hardware is so fancy it needs a passport to travel between networks, it’s probably this acronym, not just a regular router.
What is NGFW (Next Generation Firewall)?
When your school wants internet that's faster than the lunch line and more reliable than the bell schedule, they apply for this federal discount program for technology, often pronounced like a lowercase vowel.
What is E-rate?
This license type lets you use the software for a set period—after that, it’s as useful as a floppy disk in 2024.
What is a time-limited or annual license?
When your clients want security so smart it can recognize faces, license plates, and maybe even spot who stole the last donut, you join this company’s partner program for physical security solutions.
What is the Genetec Channel Partner Program?
When you want your files to survive even the most epic coffee spills, you send them to this acronym in the sky.
What is AWS (Amazon Web Services)?